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About the role Creating and hosting a great environment for customers to drop off their loved pets for training, day care or residential stays. Overseeing all resort staff, policies, procedures, managing budgets and health and safety. Duties Customer Service Pet Check In and Check Out Point Of Sale Procedures Public Inspections Veterinary Reporting Marketing/Advertising Updating client notes inclusive of refunds/credits Resort Financing inclusive of depositing monies to the bank, credit card reports, arranging tax invoices and fuel expense reports to Accounts Vet trip log reports Outstanding money reports Stocktake, Inventory and Ordering Weekly resort assessments Skills & ExperiencePrevious experience in a customer service focused position either in a hospitality, retail, recreation or call centre environment with a love for animals. BenefitsGreat working conditions and working with a business fully focused on 10/10 customer service and providing great service. The business is continuing to grow and looking to upskill staff. About the companyAustralian based business aiming to upgrade the traditional training and kennel offering to pets by offering dog hotels! How to ApplyPlease apply to the advert with an up to date CV outlining your experience and your passion for pets. Lyndsay will be in touch with all applicants.
About the role Creating and hosting a great environment for customers to drop off their loved pets for training, day care or residential stays. Overseeing all resort staff, policies, procedures, managing budgets and health and safety. Duties Customer Service Pet Check In and Check Out Point Of Sale Procedures Public Inspections Veterinary Reporting Marketing/Advertising Updating client notes inclusive of refunds/credits Resort Financing inclusive of depositing monies to the bank, credit card reports, arranging tax invoices and fuel expense reports to Accounts Vet trip log reports Outstanding money reports Stocktake, Inventory and Ordering Weekly resort assessments Skills & Experience Previous experience in a customer service focused position either in a hospitality, retail, recreation or call centre environment with a love for animals. Benefits Great working conditions and working with a business fully focused on 10/10 customer service and providing great service. The business is continuing to grow and looking to upskill staff. About the company Australian based business aiming to upgrade the traditional training and kennel offering to pets by offering dog hotels! How to ApplyPlease apply to the advert with an up to date CV outlining your experience and your passion for pets. Lyndsay will be in touch with all applicants.
Work close to home | Parking options available Permanent full-time | Located in Brisbane southern suburbs Reputable and established organisation with strong employee tenure Sharp & Carter are proud to partner with a reputable organisation for the permanent recruit of an Accounts Officer. With a modern and professional environment and a friendly and supportive employee base, this is a fantastic opportunity to work with like-minded individuals in their finance team. Your key responsibilities will include, however are not limited to: Administration support for the broader team including document management, reporting, and formatting, as well as ordering office supplies; Accounts and finance support including accounts payable and accounts receivable, reporting, reconciliations etc; Data entry and database management; Ad hoc administration and finance support as required by the management team. Skills and Experience: As the suitable candidate you will have demonstrated experience and a keen interest in accounts. You will need to demonstrate that you can work in a collaborative environment and contribute to team success. In addition, you will demonstrate the ability to: Ability to work autonomously Strong sense of ownership Demonstrate the ability to build strong professional relationships Effective and adaptive communication skills Computer literacy in all Microsoft office applications (Word, Outlook, Excel, PowerPoint) and experience with ERP systems How to ApplySharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application or sending your CV directly to the email address below. That way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market. For more information about this opportunity, please call Rose Him for a confidential discussion on 0450 001 785 or email rhim@sharpandcarter.com.au
Competitive salary of $75,000 + Superannuation Working from home flexibility once training is complete Upskill yourself and your skill set The OrganisationOur client is seeking a skilled Accounts Receivable officer on a full-time basis to work within a collaborative and supportive team for a 12 month contract. Our client is a globally recognised organisation, looking to add a like minded individual to join them in Melbourne's Northern suburb of Campbellfield. The Responsibilities The duties of the role will consist of the following, however not limited to: Issuing invoices to clients Debt collection via phone calls & emails Bank reconciliations Daily banking Payment processing Reporting Customer related queries Working with the businesses general ledger Ad hoc accounting duties The Ideal CandidateThe successful candidate will posses the following attributes; however, not limited to: Has worked within a similar role in the past Strong communication skills Extremely high attention to detail Able to start work immediately Enjoys working within a team environment What's On Offer? Competitive salary of $75,000 + Superannuation Working from home flexibility once training is complete Upskill yourself and your skill set For further information, please reach out to Durras Seccull at dseccull@sharpandcarter.com.au
The Position Reporting directly to the Financial controller, you will be responsible for technical accounting with a focus on reporting and compliance. You will gain direct exposure to and work closely with exceptional finance leaders in the CFO and Financial Controller. Key Responsibilities Provide support on the interpretation of and compliance with accounting standards Prepare technical papers to support accounting positions taken, and assist with the annual financial audit and responding to audit queries Assist with internal audit requests and ensuring compliance with Group policies and processes Assist in the preparation of the annual statutory financial statements, including tax effect accounting Assist with end of month group reporting packs and analysis Prepare relevant balance sheet reconciliations and assists with end of month balance sheet reviews Preparation of statutory accounts - GST, FBT, Income tax, Payroll taxes and reporting Ensure accurate financial reporting IFRS16 lease arrangements, manage the Lease Management systems from a financial perspective; review and approve monthly rent invoices Manage accounting for acquisitions (preparation of Completion accounts; opening Balance Sheet journals; and goodwill calculations) Identify and implement process and control improvements Skills and Experience Tertiary qualifications in Accounting, Finance, Commerce or similar CA/CPA/CIMA Qualified Experience within financial reporting and financial control Advanced problem solving and planning abilities Sound Australian accounting standards knowledge The Organisation Sharp & Carter are proud to partner with this large organisation who are well placed within their industry field, with opportunities to continue their aspirations to scale and grow on a national basis. With an impressive track record to date, they offer strong development opportunities and enjoyable work culture with a family feel amongst the team. They offer a collaborative and supportive work environment where new ideas and insights are valued; they are always looking for ways to improve and streamline processes where possible. Corporate head office is situated in the inner northern suburbs of Brisbane, with free parking options available close to the office. How to Apply To apply please use the link below or for a confidential conversation please contact Daniel Careless on 0411 955 700 or dcareless@sharpandcarter.com.au.
The Company:This leader and trusted brand has come from humble beginnings and has been providing customers with exceptional service with offices in over 30 countries.The Role: Reporting to the FP&A Manager with a team of 6 Commercial Analysts, this role is seeking an energetic and experienced Finance Business Partner to join a dedicated and experience FP&A team. Working closely with the executive and senior leadership team, this role is designed to produce valuable insights and provide financial information to support decision making, your day to day will consist of the following: Partnering with the commercial and sales leadership teams to support with periodic sales forecast / budget, ad hoc analysis, tender and marketing campaign Detailed analysis of results by product, customer and geographic region; Preparation and distribution of reports; Assist Commercial Finance Manager with commentary; Highlight emerging trends and provide insights on key performance drivers; Monthly reporting and analysis; Assist Commercial Finance Manager in the preparation of annual budgets and monthly forecasts; Provide variance analysis and insights into monthly results. Skills & Experience:As the desired candidate you will either be CA/CPA qualified with experience in a mid to large complex organisation. Your area of expertise will include providing budgeting, forecasting, corporate reporting & analytical support. This role will involve extensive business partnering with effective communication, knowledge with improving business profitability and managing the P&L. Essential is your advanced Excel & Neat Financial Modelling skills, proficient with Macro, Data Table and Power Query, they are also upgrading their TM1 software, this would also be an advantage. How to ApplyTo apply online, please click on the appropriate link below. Alternatively, contact Rosie Border at rborder@sharpandcarter.com.au
Get ready to celebrate International Women’s Day (IWD) on March 8th! It’s that time of the year when we come together to honour the incredible achievements of women within S&C and reaffirm our commitment to diversity, equity, and inclusion within our business.This year’s theme is ‘Inspiring Inclusion’. Inclusion is how well and easily people can fully connect and engage with people across all types of differences. Practically, it is how businesses, leaders, and individuals provide ways that allow everyone across multiple types of differences, to participate, contribute, have a voice, and feel that they are connected and belong, all without losing individual uniqueness or having to give up valuable identities or aspects of themselves.Inspiring action is not just a statement—it's a call to action that aligns with our values. It reminds us that gender equality is a journey, not a destination, and each one of us plays a vital role in creating a more inclusive workplace. Let’s use this day to amplify the voices of women, challenge stereotypes, and advocate for equal opportunities in every sphere of life. We want YOU to be a part of the action. Here’s how:Make sure you attend your in office IWD celebration. By coming together, you not only show your support for gender equality but also acknowledge the unique talents, perspectives, and leadership that women bring to S&C. This sends a powerful message of appreciation and encouragement to the women who inspire us all. It is an opportunity to talk about their experience of workplace equality, breaking down barriers, and the importance of male allies.Making commitments to ‘inspiring inclusion’ is just the beginning; it's our actions that truly make a difference. We are asking teams to think of one practical action they can take to foster a more inclusive environment. Whether it is being aware of and managing our unconscious biases, ensuring all voices are heard when making critical decisions, or organising a community outreach event, every effort counts! You may want to on the commitments made during IWS 2023.We want someone passionate within teams to lead and keep the focus on this throughout the year. That person maybe a partner, director, manager or consultant – we all have a part to play. Email your team’s goals to HR by March 18th, 2024. Let’s make this International Women’s Day one to remember!We will share a resource to help you to create those commitments and action on our journey towards greater inclusivity and equality.How aware are you of your own unconscious bias?Unconscious bias refers to attitudes or stereotypes that influence our understanding, actions, and decisions in an unconscious manner. Being aware of it is crucial because it helps us reduce its impact on our decisions and behaviours. By acknowledging our biases, we can make more fair and objective judgments, leading to better outcomes in areas such as hiring, promotion, and overall interactions with others. Check out the Ted Talk of Gail Tolstoi Miller, an American recruiter and career coach with over 20 years industry experience and over 15,000 job placements. She shares her own personal story of unconscious bias in her recruitment decisions and how she now practically challenges. Cheers to the incredible women, at work, home and in our community who inspire us every day!
When presented with this question, the interviewer is seeking insights into your professional goals, and envisioning your future, dreams, and ambitions. They are interested in understanding whether your career aspirations align with the company's vision and structure. Ensure that your answers are meaningful, sincere, concise, and both aspirational and realistic. Demonstrate how your professional goals are interconnected with the value you can contribute to the company. The importance of career aspirations:Companies value your aspirations and motivations. Clearly expressing your career goals and commitment to improvement showcases your enthusiasm and direction in your professional journey. This not only strengthens your candidacy but also underscores your readiness to work diligently and enhance your skills—a quality highly prized by employers. Identifying your career aspirations:Discovering your true career aspirations involves a journey of self-reflection and growth, requiring an understanding of your interests, strengths, and values.Here are 3 tips on how to discover and pursue your career aspirations:Self-Reflection: Identify and acknowledge where your strengths, skills, and talents lie to align your aspirations with areas in which you excel.Exploration and Research: Explore various industries, job roles, and professions through resources like career websites and informational interviews.Goal Setting and Guidance: Establish short and long-term career goals, outlining the skills and experiences needed to fulfil these. So… the most important stage; how you answer the question, "What are your career aspirations?" When asked about your career aspirations in an interview: 1. Express Enthusiasm: Begin with enthusiasm and gratitude for the opportunity.Short-Term and Long-Term Goals: Share immediate career goals aligned with the position and briefly discuss long-term vision.Align with Company:Connect your aspirations to the company's goals and values.Emphasise Learning: Express eagerness to learn and grow professionally.Commitment: Conclude by highlighting your commitment to contributing meaningfully. Remember to keep your responses concise and tailored to the specific job and company. Personalising your answer demonstrates your genuine interest in the job.
As Sharp & Carter celebrates its 15-year anniversary this month, founder Stephen Carter shares 15 insights that have been instrumental in shaping the company's success. From the foundational importance of culture to the transformative power of trust, Stephen delves into the core principles that have guided Sharp & Carter's journey. Through anecdotes, reflections, and wisdom gleaned from years of experience, he offers a compelling narrative on topics ranging from leadership and employee engagement to the deeper purpose of business in today's world. Join Stephen as he explores 15 things he has learnt in 15 years that have contributed to Sharp & Carter’s success. 1. It all starts and ends with culture.The success we have enjoyed at Sharp & Carter has been primarily due to our culture of: Trust; Care; Generosity; Humility and Excellence. We have all heard the expression “Culture eats strategy for breakfast” and this has been very true for us. Over the past 15 years our culture has been a starting point in how we interact with our most important asset – our people, and it provides guidance when it comes to making decisions within the business. 2. What is and isn’t commercial?One of my favourite interview questions for C-level staff is “Tell me what the word commercial means to you?”. 99% of people talk about profitability, most talk about cost management, the better ones talk about value, but it always surprises me how few of them talk about sustainability. Over the past 15 years, we have found that the more decisions you can make that benefit the long-term sustainability of the business even if there is a short-term cost or downside, the commercially better off you are. 3. How do you ensure that your customer experience is excellent?Most senior executives are not front-line staff in dealing with customers. So how do you ensure that the people who are dealing with your customers are providing an outstanding experience? I like what Simon Senik and Richard Branson say on this and their approach has been the reason why we have won industry awards for our customer experience: “Customers do not come first. Employees come first. If you take care of your employees, they will take care of your customers”. Like it or not, no matter how much training you do, your customer experience is directly linked to your employee experience. 4. The importance of trust.In trying to run and control your business you will need to decide whether you prioritise policies and procedures or whether you prioritise trusting your people. At Sharp & Carter, we have policies and procedures, but we prioritise trust. We have found it a much more effective way to control the business and whilst it has similar downsides to policies and procedures it has delivered way more upside. 5. I am not the Oracle. "Psychological safety is the shared belief that it is safe to speak up in the workplace and take risks without fear of being blamed or criticised. Employees who feel psychologically safe are more likely to test the status quo, admit mistakes, view failure as a growth opportunity, and be their authentic selves". Your business will be so much more successful if you as a CEO or leader are not the sole source of ideas. More often than not the best ideas are going to come from your people and for them to share those ideas you need an environment where people feel valued, trusted, and secure. 6. Generosity.Lots of owners, entrepreneurs and leaders often criticise staff for being takers. “They just come in, do as little as possible and take their paycheck – their attitude is unbelievable!!” In fact, in most cases these people are “matchers” – they just match the generosity that they have received from the employer. If you want your people to “give” – “give extra effort”, “give extra time”, “give extra care” then it starts with the leaders and the business to be generous and be “givers” first. Lots of companies proudly proclaim that they need their people to do more with less. It is hardly surprising when this proves to be either unsustainable or a mirage. 7. You are leadership.As a leader, it is really helpful if you live your life in a way that other people are comfortable emulating. If you work 100 hours a week, and never see your children or your partner, then for lots of people that is not a price for leadership they will be willing to pay. Consequently, people will leave you because they don’t want that future. Additionally, if you are rude to the waiter, and talk about people behind their backs, then people won't respect what you do outside of work and will leave you because they don’t respect you. Who you are is a huge part of the effectiveness of your leadership. 8. Employee cost.Almost every organisation in the world says a version of “Our people are our most important asset”. But 95% of these organisations will also analyse their employee costs. Which is it? A cost or an asset/investment? Many fail to understand that when they reduce their employee costs they are reducing the investment in the most important part of their business. Any reduction in investment should be done very very carefully. 9. Talent acquisition.Your ability to attract quality people into your organisation will be the fuel for your future growth. Yet so many organisations do not spend nearly enough time on differentiating themselves as employers. When taking job briefs, we ask about the culture of the organisation and an unhealthy number of organisations say a version of “We have a supportive and caring culture where everyone works as a team”. It might be true, but it does not differentiate that organisation when talent is deciding who they are going to join. 10. Strategy is not a growth plan.Too often organisations confuse their growth plans as strategy. “We have a strategy to double our turnover to be $100 mill in the next 5 years”. This is not strategy. Strategy is better defined as “the continuous improvement of your competitive advantage”. The Sharp & Carter strategy is that we continually improve how we retain and support our people. From that strategy, we have grown at 40% p.a. for 10 years. 11. Feeling overwhelmed?Calmness is a word we use a lot at Sharp & Carter when talking about leadership. But in order to be calm you need to know where you are, whilst you try to undertake the confusing task of setting the direction of where you want to go. Tell the truth, be yourself, and at least you will always know your starting point even if the future direction is uncertain. 12. Embrace ownership.Stop blaming and deflecting. Everything that happens in your team or your business is your fault. The problem exists because you didn’t train correctly, you didn’t communicate clearly, you didn’t set the right culture etc. etc. If you take accountability for everything it empowers you to fix it. If it is someone else’s fault, then you are powerless. 13. Why does your business exist?If your business exists to make returns for shareholders it is unlikely to be enough for Gen Y onwards who want to contribute more to the world than making rich shareholders richer. You need to exist for bigger things that your people can get behind. At Sharp & Carter, we exist “To be a catalyst for a new era of work – where organisations unlock potential through prioritising people above all else.” 14. Greed kills businesses.Along with our culture, the other most significant factor in our success has been our Partnership structure. Essentially, we are an employee-owned business - there are 35 equity owners (all of whom work within the business) in Sharp & Carter. As an example of the power of not being greedy - in 2022 I owned 100% of a Supply Chain, Engineering and Operations recruitment business....... that didn't exist. I now own 17% of an incredibly successful one that does. Too often businesses try to take as much as possible in the deal and our experience underscores that having an ‘abundance mindset’ is incredibly powerful. 15. Businesses' responsibility goes beyond work hours.The predominant force of our time is business. It is no longer the church, the crown, or the government. Every business has a responsibility to their people, their customers, and their society. We have been able to drive a competitive advantage with our people by trying to help them navigate the inevitable challenges that happen outside of work. It has resulted in better engagement, lower turnover levels, and much higher productivity in our people. Our appointment of a qualified psychologist as our Head of Wellbeing and High Performance is tangible evidence of this approach. If anyone is reading this and wants to discuss culture and leadership, please do not hesitate to give me a call on 0411 543 833.
In recent years, there has been an increase in awareness of the importance of work-life balance, with many employees recognising that a healthy balance between personal and work life contributes to well-being, productivity, and success. Although salary remains a crucial consideration for many employees, there is evidence to suggest a rising importance placed on work-life balance. Research shows that many employees are open to a lower salary in return for increased flexibility in their work arrangements, such as the option to work remotely or to have more control over their schedule.Why would people choose balance over salary?The traditional notion of job success is often taught to be comprised of an equal split of salary and job title. Introducing the element of balance into this equation suggests a more refined approach to measuring success. By incorporating considerations for mental and physical health, passion for the job, and available free time alongside salary and job title, a more comprehensive and balanced perspective emerges regarding the priorities in both your life and work. People may opt for balance over salary due to several reasons:- There is more time available to prioritise both physical and mental wellbeing.- The expectation to ‘always be on’ in terms of energy, personality and performance is reduced, due to the clear separation between personal and work life.- Being fully present in the moment becomes front of mind due to clearer personal and career boundaries.- The prevention of burnout and preservation of passion for the role. - The intangible benefits of meaning, growth, and development outweigh monetary reward. While balance is key, salary is still extremely important for many employees in the job landscape. People want to be compensated for their effort and time; therefore, it is not surprising that salary is still a key driver across many industries.For many employees, financial security stands as a fundamental motivator for work, while others prioritise achieving a balance between their professional and personal lives. This choice is inherently personal for everyone, but it is essential to understand the researched benefits of balance, and how it can drive success and efficiency.
Crafting a cover letter that stands out from others will help form an individual and unique impression on your prospective employers. Research from SEEK shows that nearly half (47%) of employers say a customised cover letter influences their decision to hire the applicant. So, how do you achieve this? Keep on reading for tips on how to make yours stand out. 1. Write for the environment you are applying to A good cover letter exhibits your written communication skills. Show versatility by writing for the specific job type. If it is more of a casual, informal, or creative workplace don’t hold back on injecting some personal flare or style into your letter. 2. Outline your skills – especially your soft skills!Technical skills, experiences and qualifications are always important, but so are soft skills. By showcasing your interpersonal skills, emotional intelligence, or leadership abilities, you set yourself apart from others who may have similar hard skills but not possess the same level of interpersonal or teamwork capabilities. 3. Highlight achievements Instead of just listing responsibilities from your previous roles, focus on quantifiable achievements. Use specific examples to demonstrate your impact on previous projects or teams, as this not only showcases your skills but also provides evidence of your contribution to a workplace. 4. Demonstrate cultural fit Use language that aligns with the company's culture. If the organisation values innovation, teamwork, or customer service, highlight instances from your experience where you have demonstrated these qualities. Emphasise how your values align with those of the company. Remember to keep your cover letter concise, focused, and free of clichés. Tailoring your letter to the specific job and/or company will significantly increase your chances of making a uniquely positive impression on potential employers.
With over 20 years of experience in both executive and non-executive roles across diverse industries, Feyona will be joining our team as the Wellbeing Director. Feyona will be a proactive force dedicated to promoting a thriving work culture. Her role extends beyond the conventional boundaries of HR; Feyona is here to design and implement comprehensive well-being initiatives for our employees.Feyona specialises in leadership coaching with a focus on emotional intelligence, resilience, and wellbeing. Feyona seamlessly blends strategic thinking with hands-on execution, embodying her dedication to fostering sustainable fulfillment and high performance. To read more about Feyona and her professional experiences, visit her LinkedIn profile here.Feyona will strengthen our culture of uncommon care here at Sharp & Carter. We believe that providing further support for our employees will enrich overall health, wellbeing, productivity, and embody our new mission statement: 'To be a catalyst for a new era of work – where organisations unlock potential through prioritising people above all else.' Not only will Feyona’s work encapsulate this promise, but it will also align with our core values of Care, Generosity, Trust, Humility, and Excellence. By championing these values throughout the work Feyona will do, our employees will achieve excellence inside and outside of the workplace.We offer a range of initiatives, from flexible work arrangements to mental health resources (ACACIA), ensuring that our team members are supported at every step of their journey. Commitment to employee wellbeing can be shown through some of our employee testimonials.Luke George, HR Executive Assistant: “I was truly embraced, not only by my immediate team but by the entire business. The genuine sense of being seen, cared for, and respected quickly assured me that I had landed in the right place!”Giorgio Xindaras, Partner, Sales & Marketing: “I'm incredibly grateful that our environment is one that prioritises care and psychological safety for our employees. It has created an environment that reflects caring, resilient and engaged staff.”Alyse Mullen, VIC State Lead EA and Projects: “It's a rare feeling, waking up every morning and looking forward to going to work. The people, the culture, and the ongoing support I've received during my 5 years at Sharp & Carter have made it such a great place to work.”Daniel Close, VIC State Partner, Accounting Clerical: "Sharp & Carter is a workplace where I feel 100% supported to be myself. It’s an amazing place to work where there is genuine care displayed from all to help each other flourish personally and professionally."To learn more about our culture and values at Sharp & Carter, visit our website here. To understand more about Feyona, her ethos, and professional experience, visit her LinkedIn profile here.
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