About Our ClientOur client is a market leading ASX listed business, and instantly recognisable brand who provide a pivotal service to over 4 million Australians. They are also committed to a greener future, and have supported community organisations for over 10 years. The RoleReporting to the Payroll Manager and working within a team of 8, you will be responsible for: Joint responsibility for payroll administration of approximately 6,000 employees Providing practical advice to employee on all Payroll related activities Undertaking the input and analysis of data, including ensuring accuracy of employee entitlements, ensuring adherence to award, EA and legislative compliance Providing accurate and timely processing for all payroll/P&C transactions including sound and timely advice, guidance and support to staff, clients and stakeholders Maintaining effective working relationships with colleagues, employees and other stakeholders to support and facilitate a high level of payroll services Delivering a range of effective payroll administrative tasks including managing processes, providing services, responding to queries, advising on policy and process and producing reports in accordance with agreed standards and timeframes Providing high levels of customer service in accordance with best practice guidelines, policy and procedure Maintaining service standards including prompt issues resolution and adherence to privacy, confidentiality and compliance requirements Participating in and implement continuous improvement activities relating to service practices, quality assurance and customer service excellence The successful applicant will have: Prior experience within a similar Payroll Officer position Experience with SAP and/or SuccessFactors is essential Service focused, with great attention to detail and high level analysis skills. A strong commitment to excellence in customer service and a hands-on approach to service provision Well-developed written and verbal communication skills Demonstrated organisational skills, including the ability to set priorities, manage time and plan work to meet deadlines Ability to work as an effective member of a team as well as the ability to exercise independence and judgement where required Demonstrated analytical and problem-solving skills To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Chris Belegrinos on 0422 162 015, quoting Ref No. 294757.