- Located in Melbourne's inner West | Supportive and dynamic culture
- Role offering variety within the accounts department | Grow your career
- Full-time contract until the end of 2022 (with longer term possibilities)
About Our Client
Our client is long-standing Australian business who are an instantly recognisable name within the industry. They place an incredible succinct dual focus on both their employees and customers, to ensure they are at the forefront of their operations, and pride themselves on providing high quality services.
Working within this supportive and positive workplace, this role will be suited to someone who has a keen desire to upskill in their career, whereby excellent training and development is provided. The key focus of the role is to provide high quality service to customers and ensure that payments are received on time, whilst assisting with additional accounts duties, whereby no two days are the same! They are a diversified group that fosters and facilitates a collaborative and engaging culture, and are able to attract and retain the best candidates in the market.
Role & Duties
Reporting into the Accounts Manager and working within a close knit team, you will be inquisitive and empathetic type who enjoys working towards win-win situations with customers. You will be responsible for:
- Stakeholder management between both customers and the finance department
- Processing refunds
- Billing duties
- Process invoices
- Liaising with support staff to maintain client records
- Following up overdue accounts
- Handle and resolve queries
- Various administrative tasks
- As well as other ad hoc duties assigned by your Manager
Candidate Profile
- Experience in the healthcare industry or a call centre environment is highly advantageous
- Experience in accounts and / or customer service / administration
- Professional phone manner with strong communication skills
- Self-starting and motivated, with excellent time management skills to work to deadlines in a fast-paced environment
- Keen eye for detail and an ability to multi-task
- Desire to grow and develop within your role
Additional Benefits
- Immediate start available
- Job security in a full-time contract until the end of next year (2022), with view of extension
- Collaborative environment
- Excellent training and development
- $58,000 + super + salary packaging
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Emma Kennedy at ekennedy@sharpandcarter.com.au
