A new opportunity within a growing business for a passionate AR/Collections Team Leader to come on board and support an Accounts receivable team during a time of change within the business. This role will initially be on a 3 month basis with the potential to extend and is suitable to an adaptable, enthusiastic individual.
Key responsibilities will include:
- Lead and coordinate a team of AR/Collections Officers.
- Oversee the review and reconciliation of customer accounts.
- Manage escalated inbound/outbound queries.
- Ensure accounts are accurately reconciled and customer information is updated.
- Monitor progress and establish appropriate collection targets/KPIs as the project develops.
- Work closely with the ELT team, also closely partnering with operations, finance and transformation.
- Help develop and improve processes, reporting and tools as the transformation progresses.
- Provide structure and direction to a team working through a highly fluid project environment.
- Strong Excel skills — particularly VLOOKUP/XLOOKUP
- Previous experience managing and guiding a team.
- Strong systems aptitude and ability to bring information together from different systems.
- Highly organised with excellent attention to detail.
- High energy and proactive.
- Strong communicator who can deal confidently with both customers and internal stakeholders.
- Able to investigate issues rather than simply process transactions.
- Customer-service oriented while still being persistent and commercially minded.
Please submit your CV via the prompts or feel free to email jcoyne@sharpandcarter.com.au with your resume requesting further information.
