Business Process Analyst

Job title : Business Process Analyst
Location : Melbourne
Job type : Contract or Temp
Job reference : 1278576
Our client is looking for Business Process Analysts who are passionate in business consulting, innovative, result-driven, and people-oriented.
 
Experience in Telecom industry is a must.
 
Role & Responsibilities:
 
The Business Process Analyst is responsible for performing detailed requirements analysis, documenting processes plus workflows and identifying areas of improvement. This is a senior role and requires interaction with a range of internal and external stakeholders.
 
This role requires a proven track record in completing business analysis efficiently and promptly, strong people management and communication skills. Expected duties are as follows:
 
  • Document current and future business workflows - As-Is and To-Be.
  • Assess business workflow to identify areas for improvement and recommend appropriate solutions.
  • Gather business requirements and perform requirements analysis.
  • Document and communicate the results of the analysis.
  • Ensure that solutions meet business needs and requirements by planning and running workshops and testing.
  • Lead ongoing reviews of business processes and developing optimization strategies.
  • Conducting meetings and presentations to share ideas and findings.
  • Create, update, and maintain Standard Operating Procedures (SOP).