Melbourne | Full Time | Permanent

We're seeking a Business Systems Analyst to join a growing organisation and play a key role in improving how the business operates.
This is an opportunity to work closely with senior leadership to review, document and optimise business processes, systems and workflows across the organisation. You'll help create a scalable operating model by improving efficiency, strengthening reporting capabilities, and ensuring business systems support future growth.

Key Responsibilities

• Map and improve business processes and workflows
• Develop SOPs, operational playbooks and process documentation
• Identify automation and efficiency opportunities
• Optimise and integrate business systems and platforms
• Improve reporting, data management and operational visibility
• Work with stakeholders, software vendors and leadership teams to deliver improvements

About You

• Proven experience improving business processes and systems
• Strong process mapping and documentation skills
• Experience working with integrated business platforms
• Excellent stakeholder engagement and communication skills

Desirable Experience with platforms such as:

• Microsoft 365
• SharePoint
• Scheduling or field service management systems

Experience within construction, maintenance, trade services or other operationally focused businesses will be highly regarded.

What's on Offer

• Opportunity to make a significant impact across the business
• Work directly with senior leadership
• Drive meaningful operational and systems improvements
• Join a business focused on growth, efficiency and continuous improvement

If you're passionate about improving systems, streamlining operations and creating scalable business processes, we'd love to hear from you.