Back to jobs
Collections Officer
- Posted04 September 2026
- LocationVictoria
- Job type Contract or Temp
- Discipline Finance & Accounting
- ReferenceDCL542016
Job Description
The Organisation
Our client is a highly regarded and growing healthcare organisation committed to delivering exceptional services that have a genuine impact on the lives of Australians. With a strong reputation for innovation, patient care and operational excellence, the business continues to expand its national footprint and invest in its people, systems and processes.
As a result of continued growth and increasing demand, an exciting opportunity has arisen for an experienced Accounts Receivable Officer to join their finance team on an initial 3-month contract, with the potential for extension.
This is an excellent opportunity to join a collaborative and supportive environment where your contribution will be valued from day one.
The Position
Reporting directly to the Credit Manager and working within a high-performing finance team, you will be responsible for managing a diverse debtor portfolio while ensuring outstanding customer service is maintained across all stakeholder interactions.
Key responsibilities will include:
To be successful in this role, you will bring previous Accounts Receivable, Collections or Credit Control experience together with a proactive and customer-focused approach.
You will also possess:
Our client is a highly regarded and growing healthcare organisation committed to delivering exceptional services that have a genuine impact on the lives of Australians. With a strong reputation for innovation, patient care and operational excellence, the business continues to expand its national footprint and invest in its people, systems and processes.
As a result of continued growth and increasing demand, an exciting opportunity has arisen for an experienced Accounts Receivable Officer to join their finance team on an initial 3-month contract, with the potential for extension.
This is an excellent opportunity to join a collaborative and supportive environment where your contribution will be valued from day one.
The Position
Reporting directly to the Credit Manager and working within a high-performing finance team, you will be responsible for managing a diverse debtor portfolio while ensuring outstanding customer service is maintained across all stakeholder interactions.
Key responsibilities will include:
- Managing a portfolio of outstanding accounts and ensuring timely collection of payments
- Conducting collection calls and following up overdue accounts professionally and effectively
- Performing account reconciliations and investigating outstanding items
- Managing patient, customer and stakeholder queries in relation to invoices and account balances
- Building strong relationships with internal and external stakeholders
- Processing adjustments, allocations and account maintenance activities
- Assisting with reporting and administration requirements within the accounts receivable function
- Supporting continuous improvement initiatives across finance operations
To be successful in this role, you will bring previous Accounts Receivable, Collections or Credit Control experience together with a proactive and customer-focused approach.
You will also possess:
- Strong communication skills with the ability to confidently engage with a broad range of stakeholders
- Proven experience managing a debtors ledger and collecting outstanding payments
- Excellent account reconciliation and problem-solving abilities
- High attention to detail and strong organisational skills
- The ability to work autonomously while contributing positively to a team environment
- Intermediate to advanced systems skills and confidence learning new processes quickly
- A professional, resilient and relationship-driven approach
- Opportunity to join a respected healthcare organisation making a genuine difference in the community
- Supportive and collaborative leadership team
- Friendly, welcoming and values-driven culture
- Exposure to a growing business experiencing an exciting phase of expansion
- Modern offices and excellent team environment
- Immediate start available
- Competitive hourly rate and potential for contract extension
