Credit Administrator & Customer Service

Job title : Credit Administrator & Customer Service
Location : Melbourne
Job type : Permanent or Full Time
Salary : $70,000 - $80,000 package
Contact name : Emma Kennedy
Contact email : ekennedy@sharpandcarter.com.au
Job reference : EKCF5213
  • Join a leading business located in Collingwood | Full-time permanent role
  • Attractive salary dependent on experience ($70,000 - $80,000 package)
  • Varied duties encompassing credit administration, master data & customer service
  
Organisational Profile:
Our client is a highly regarded Australian business, with a strong reputation for quality, craftsmanship, and design excellence. With decades of history behind them, they have established themselves as a trusted partner across the country. Their product offering caters to a diverse customer base that values innovation, style, and durability. They continue to evolve with market trends while maintaining a commitment to exceptional service and long-standing client relationships. This balance has enabled sustained growth and a loyal customer following within a competitive industry. Joining this business means becoming part of a stable, well-respected organisation that values professionalism, teamwork, and continuous improvement, offering a genuine opportunity to build a long-term career within a dynamic environment
 
Position Description:
Working in a team environment, this role reports into the Credit Manager and the key responsibilities will include but not be limited to:
  • Processing new customer applications
  • Data integrity checks on all accounts
  • Completing credit checks on all accounts and applications
  • Setting up new customers and accounts
  • Perform credit reviews on existing accounts when required
  • Varying tasks relevant to master data maintenance 
  • Answering and taking queries from customers - via phone and email
  • Develop and maintain relationships with internal and external stakeholder
  • Ad hoc tasks to assist the wider team
  • Process invoices and various credit card payments as required

Ideal Candidate:
The successful candidate will have proven experience in a finance or customer service environment, along with the following attributes:
  • Superior communication skills both written and verbal
  • Positive and vibrant personality, with a keen desire to learn and develop
  • High level time management skills & the ability to meet deadlines
  • Keen eye for detail and strong attention to detail
  • Show initiative and be proactive in solving issues

Additional Benefits:
  • Join a close knit and supportive team environment, with excellent training provided
  • Start as soon as you are able
  • Attractive salary dependent on experience ($70,000 - $80,000 package)
  • Modern office environment located in Collingwood
  • Long term career potential in a full-time permanent role

To Apply:
To apply online, please click the appropriate link below. Alternatively, for a confidential discussion, please contact Emma Kennedy at ekennedy@sharpandcarter.com.au