The Position
Reporting to the Credit Operations Manager, you will be responsible for managing a large and diverse customer portfolio, ensuring outstanding debts are collected within agreed trading terms while minimising risk. You will play a key role in achieving individual and team KPIs and maintaining strong working relationships with internal stakeholders and customers.
Key Responsibilities
- Manage your own portfolio of active customer accounts across multiple locations
- Conduct collections activities via phone and email to ensure timely debt recovery
- Negotiate and manage customer payment plans in line with agreed terms
- Build strong relationships with internal stakeholders, including regular engagement with operational teams
- Monitor customer accounts and manage order holds and releases as required
- Allocate payments accurately and process online accounts in a timely manner
- Complete weekly and month-end reporting for internal stakeholders.
- Experience in credit control or collections position
- Excellent verbal and written communication skills
- High level of organisation with strong time management skills
- Comfortable working across multiple systems
- Ability to work both independently and as part of a collaborative team
How to Apply
Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application or sending your CV directly to the email address below. That way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market.
For more information about this opportunity, please call Antonia Waldron or Aleah Borgas for a confidential discussion on the details below.
Antonia Waldron
0491 257 346
awaldron@sharpandcarter.com.au
Aleah Borgas
0488 159 430
aborgas@sharpandcarter.com.au
