Reporting directly to the CFO, this role is responsible for managing credit control across a portfolio of client accounts. You’ll play a key role in driving cash collections, resolving disputes, and improving processes to support overall business performance. This is a hands-on position suited to someone who enjoys accountability, stakeholder engagement, and delivering results.
The responsibilities:
- Manage and maintain a portfolio of client accounts
- Drive timely collections in line with agreed payment terms
- Follow up outstanding debts (short and long term)
- Investigate and resolve payment discrepancies and disputes
- Conduct credit checks and monitor credit limits
- Allocate incoming payments and reconcile accounts
- Prepare weekly and monthly debtor reports
- Work closely with Payroll, Operations, and Accounts teams
- Ensure billing accuracy and resolve data discrepancies
- Source and validate supporting documentation (e.g. timesheets, job dockets)
- Identify and implement improvements across billing and collections processes
- 2+ years’ experience in accounts receivable / credit control / collections
- Strong communication and negotiation skills
- High attention to detail and accuracy
- Solid MS Office skills, particularly Excel
- Ability to manage multiple priorities and meet deadlines
- A solutions-focused and proactive approach
