Credits Controller

Job title : Credits Controller
Location : Sydney, New South Wales
Contact name : Lachlan Wilkinson
Contact email :
Job reference : 947354
About the role and company
Our client is an established national company that is looking for an energetic credit controller/credit officer to join their supportive team as the company is growing. The role is heavily based around supporting the recovery of supplier/ carrier credit claims  through effective liaison and compliance. 

The responsibilities
Reporting directly to the Credit Manager, your responsibilities will include, but not be limited to:
  • Managing supplier / carrier compliance of documented and standardised policies, procedures, and processes to ensure refund, credit, claim and dispute processes operate efficiently
  • Escalating and resolving credit claims through the implementation of documented and standardised policies, procedures and processes
  • Liaising effectively to ensure alignment between departments including buying, customer care, operations and finance
  • Working closely with offshore team members on priority suppliers
  • General Administrative duties

The successful applicant will have
  • Strong understanding of eCommerce shipping/operational processes
  • Minimum 2 years experience in a similar role 
  • Strong microsoft excel and word skills 
  • Previous experience in customer and supplier relationship building 
  • Positive and motivated attitude 
Additional benefits
  • Parking on-site
  • Generous package
  • Great working environment
  • Growing company
How to apply
To apply online, please click on the appropriate link. Alternatively, for a confidential discussion, please contact Lachlan on