Our client is an established national company that is looking for an energetic credit controller/credit officer to join their supportive team as the company is growing. The role is heavily based around supporting the recovery of supplier/ carrier credit claims through effective liaison and compliance.
The responsibilities
Reporting directly to the Credit Manager, your responsibilities will include, but not be limited to:
- Managing supplier / carrier compliance of documented and standardised policies, procedures, and processes to ensure refund, credit, claim and dispute processes operate efficiently
- Escalating and resolving credit claims through the implementation of documented and standardised policies, procedures and processes
- Liaising effectively to ensure alignment between departments including buying, customer care, operations and finance
- Working closely with offshore team members on priority suppliers
- General Administrative duties
The successful applicant will have
- Strong understanding of eCommerce shipping/operational processes
- Minimum 2 years experience in a similar role
- Strong microsoft excel and word skills
- Previous experience in customer and supplier relationship building
- Positive and motivated attitude
- Parking on-site
- Generous package
- Great working environment
- Growing company
To apply online, please click on the appropriate link. Alternatively, for a confidential discussion, please contact Lachlan on lwilkinson@sharpandcarter.com.au.
