Customer Service Representative

Job title : Customer Service Representative
Location : Sydney
Job type : Permanent or Full Time
Contact name : Cayne Worthington
Contact email : cworthington@sharpandcarter.com.au
Job reference : 12531127
About the role 

Use your excellent customer service skills while working for a global company in their Sydney office. This is a dynamic role which will encompass a variety of customer service and administration duties. This role will be perfect for someone who has had prior experience providing customer support and looking to progress in a business. You will be motivated and used to working in a team environment. 

Responsibilities 

This role will be varied in nature whereby you will focus on providing optimal customer support. Your duties will include but not be limited to; 
  • Answering and responding to all calls and queries
  • Updating and maintaining internal databases
  • Implement and adhere to company processes and procedures
  • Liaise with suppliers and other internal stakeholders
  • Project support
  • Other ad hoc duties as per directed 
Skills & Experience 
  • Experienced working in a professional customer service environment  
  • Excellent communication skills both verbal and written
  • Ability to handle a high volume of incoming calls
  • Previous experience handling and prioritizing customer inquiries
  • Understanding the importance of quality and efficiency 
  • High attention to detail
  • Strong administration skills
Benefits 
  • Work in a hybrid based role
  • Excellent starting salary
  • Great career opportunities and growth within the business
  • An office that is easily accessible by both vehicle and public transport 
  • Work in a fun, inclusive and supportive environment 
About the client 

Our client is a true market leader within the environmental space they are well established and operate internationally. You will be working in a dynamic team focused environment for a company with a excellent career progression 

To apply, please click on the link below. Additionally, please phone Cayne Worthington on 0405 806 385 for a confidential discussion about the role.