The purpose of this position is to:

• To be actively involved in all aspects of business relationships with our customers with the objective of developing mutually beneficial partnerships.
• Provide a high level of customer service to all customers
• To provide excellent internal customer service through open and timely communication and to support improvements that provides service and cost benefits to our customers
• Support the Customer Service Manager, by managing the day to day requirements with the customer service team to ensure agreed processes and work instructions are adhered to at all times.
• Work on projects as required by the Customer Service Manager