Customer Service/Administration - Temporary Position

Job title : Customer Service/Administration - Temporary Position
Location : Melbourne
Job type : Contract or Temp
Job reference : 1200581
About the role

An exciting opportunity has become available for Temporary Customer Service/Administration professionals to join a dynamic, collaborative and enthusiastic customer-focused team. It will be your role to provide a seamless and customer-driven experience where you will build relationships and enhance the success of the business. 

Your role will encompass accurate and efficient management of order entry and associated tasks while delivering a superior customer experience on each contact. You will be providing information and responding to in-depth requests via phone calls and emails, this role is responsible for ensuring that the needs of all customers & consumers are delivered in a timely and professional manner. 


Responsibilities: 
  • Adhere to all customer requests and enquiries via multiple phone calls and emails daily 
  • Office maintenance duties  
  • Ensure requests are placed, processed and delivered efficiently and in alignment with the business' processes 
  • Build and enhance on internal and external relationships 
  • Contribute positively as a valued member of the Customer Service Team 
  • Identify and investigate internal process issues to determine the current state and suggest solutions to improve the process 
  • Other Ad hoc duties as per direction 
Skills and Experience:
  • 1-2 years experience in a similar customer/admin focused role
  • Ability to perform under pressure & can manage time well
  • Ability to build and develop rapports with internal and external stakeholders
  • Ability to prioritize competing enquiries and requests
  • Ability to obtain strong attention to detail 
  • Strong administrative and problem solving skills
  • Excellent verbal and written communication skills 
  • Proficient computer/system knowledge 
  • Positive attitude and a can-do mindset
  • Having a car will be highly advantageous 
Benefits 
  • Opportunities for career progression from temp to perm.
  • Fantastic workplace culture and great team collaboration. 
  • Work for a reputable and leading Australian business.
About the company

Our client is a well-known Australian leader in the Professional Services space. They have multiple offices in Melbourne's CBD, Eastern, Western and Northern suburbs. Their core focus is to provide the best products and services available. Understanding that their employees hold immense value to the overall development and success of the business, their culture is one worth working in! If you believe that you have the experience and skills to contribute to this fantastic team- Apply today!

To apply, click the link below. Additionally, please feel free to call Georgia Campbell on 0423 225 867 for a confidential discussion surrounding this role.