Overview

Reporting to the eCommerce manager, the eCommerce Content Coordinator will own the day to day management of the online stores, social media channels and brand content. 

Responsibilities 

• Manage the Shopify store: product uploads, collections, merchandising, on-site content, and optimise conversion
• Take ownership of Shopify performance and site metrics, identifying customer pain points, emerging e-commerce trends, and opportunities for improvement
• Monitor and report on key performance metrics including bounce rate, session duration, pages per session, conversion rate, and average order value.
• Produce monthly performance reporting across website metrics, EDM performance, traffic, top sellers, and underperforming listings
• Develop and manage social, EDM, and campaign content aligned with brand guidelines, including content calendars, scheduling, customer flows, and community management
• Coordinate product and lifestyle campaigns from concept through to execution, including photoshoots, creative direction, shot lists, asset management, and rollout across website, EDM, paid and organic channels
• Utilise AI to generate product, campaign, and social copy
• Support seasonal launches and trade events (EDMs, lookbooks, landing pages)

Skills

• 2+ years' experience in a similar in e-commerce or digital content role
• Ideal industry experience across Retail, Homewares, Lifestyle
• Hands-on experience with CMS tolls (ideally Shopify) and within an Email Marketing platform
• Comfortable in Canva/Adobe and basic photo editing
• Works well independently and as part of a team
• Bonus: Meta Ads, Google Ads, Pinterest

How To Apply

Please click ''Apply'' button now for a private and confidential discussion.