Great team environment, daily catch ups & ongoing support provided
Work from home - Laptop and monitor provided
About the role:
Our client is seeking an experienced Facilities Administrator who can provide support and manage requests from many of their retail stores across Australia. This is a busy and essential role for our client as it is managing the all retail maintenance request that come from the stores and requires someone who has previous experience working in a fast faced and demanding environment. The successful candidate will be well-communicated, enjoy developing positive relationships with internal and external stakeholders, comfortable working in an autonomous environment given you will work from home and have a pro-active approach to work. You must be available to interview immediately.
Responsibilities:
This role sits within the Facilities Management Help Desk team and plays a vital role in the operation of the team and the wider business. You will be responsible for the coordination of a wide range of tasks to support the team, which are limited but not included to;
- Answering and responding to all incoming calls and emails
- Liaising with key internal and external stakeholders including landlords
- Booking in maintenance requests with selected business partners
- Manage all requests from stakeholders in the business
- Coordinate and monitor activities and tasks throughout the business in differing locations
- Updating and maintaining internal databases
- Complete work orders
- Supporting the team with any ad hoc duties as required
Skills / Experience:
- Experience working in a similar Facility Administration/Help Desk role is essential
- Computer literate to intermediate level including (MS office suite & internet)
- Excellent telephone manner, communication skills and customer service
- Ability to work within a high volume, team environment
- Discretion in relation to confidential information
- Good written communication skills
- Demonstrated ability to take initiative in problem solving and in exercising judgement
About the client:
Our client is a national retailer whose sales have dramatically increased through this pandemic. Given the restrictions in place in Victoria, this role is to work from home for the foreseeable future (in the longer term this role will require someone to work from the office in a city fringe location). The team are well equipped with working from home and will be able to offer ongoing support to the successful candidate as well as daily internal catch ups. The hours of the role will be 8.00AM to 5.00PM and a laptop, monitor, mouse and keyboard will be provided by the business. This is an on-going temporary role, perfect for someone who is looking for a position that will start immediately and eager to positively contribute to a business.
To apply please follow the link below or for a confidential discussion please phone Stephanie Hales on 0430 814 591.
