Sharp & Carter is proud to partner with a highly regarded funeral services provider to appoint a Funeral Administrator / Arranger based in Holland Park, Brisbane.

This is a unique opportunity to join a collaborative, values-led team.

This position combines reception, administration, and light funeral arranging responsibilities. You will be the first point of contact for families, playing a critical role in creating a warm, professional, and supportive environment.

While primarily based in Holland Park, you may occasionally support nearby locations (e.g. Mt Gravatt, Cleveland), with a company vehicle provided for any travel required.

You will work Monday to Friday, 8:30am – 4:30pm, with no weekend requirement.

Remuneration & Benefits

• $29.81 per hour + super (during probation)
• Increasing to $32.29 per hour + super post-probation
• No weekend work required
• Company vehicle provided for site travel
• Structured onboarding and on-the-job training
• Supportive, team-focused environment

Key Responsibilities

• Act as the first point of contact for families entering the funeral home
• Answer phones and manage a steady flow of enquiries
• Provide professional, empathetic meet-and-greet reception support
• Assist with:
  • Booking appointments
  • Preparing documentation
  • Coordinating logistics across locations
• Support families by:
  • Listening to their needs
  • Assisting with basic funeral quotes (training provided)
• Ensure the office runs smoothly, maintaining a welcoming and organised environment
• Liaise with internal teams to support seamless service delivery

About You

This role will suit someone with a strong customer service or administrative background, particularly in environments requiring empathy and professionalism.

You will bring:

• A calm, compassionate, and professional communication style
• Strong organisational skills and attention to detail
• Ability to multitask
• Confidence engaging with people in sensitive situations
• A proactive, mature approach with the ability to take initiative

Highly regarded backgrounds include:

• Medical or healthcare reception
• Office management / administration
• Customer-facing roles requiring sensitivity and professionalism

Training & Support No prior funeral industry experience is required. You will be supported through:

• Structured onboarding and induction
• On-the-job training with experienced team members
• Ongoing support within a collaborative team environment

Why Apply?

• Meaningful work supporting families during important moments
• Stable, long-term opportunity within an essential services industry
• Supportive, team-oriented culture
• Opportunity to develop a unique and rewarding career path

If you are empathetic, organised, and thrive in a people-focused environment, we would love to hear from you.