This is a meaningful opportunity to join a passionate, community-focused team, supporting families through important moments.
The Opportunity
You will work across multiple South Brisbane locations (including Holland Park and Mt Gravatt), supporting the end-to-end arrangement and coordination of funeral services.
No two days are the same — you will be involved from initial family meetings through to service coordination and delivery, ensuring every detail is managed with care and professionalism.
Hours & Remuneration
- Monday – Friday, standard business hours (with flexibility required)
- On-call roster approximately 1 in 5 weekends
- $32 per hour + super
- Additional on-call allowances and overtime where applicable
- Meet with families to arrange funeral services, guiding them through options with empathy and care
- Coordinate all aspects of services including venues, celebrants, vehicles, flowers, and logistics
- Manage end-to-end service delivery, ensuring all details are executed to a high standard
- Clearly communicate costs, options, and processes to families
- Work within a centralised scheduling model to support workload distribution across the team
- Collaborate with internal teams across multiple locations
- Maintain high attention to detail in a fast-paced, emotionally sensitive environment
This role will suit someone who is empathetic, organised, and motivated by meaningful work, with the resilience to manage emotionally complex situations.
You will bring:
- Strong emotional intelligence and empathy
- Excellent organisational and time-management skills
- A calm, professional communication style
- High attention to detail and accountability
- Ability to work both independently and as part of a team
- Flexibility to work across multiple locations
- Funeral services
- Healthcare or community services
- Hospitality or other customer-facing roles requiring empathy and professionalism
- Structured onboarding and induction
- Ongoing support within a collaborative team environment
- Exposure to all aspects of funeral arrangements and service delivery
- Opportunity to learn within a modern, team-based operating model
- Meaningful work making a real difference in people’s lives
- Stable opportunity within an essential services industry
- Supportive and collaborative team environment
- Opportunity to build a long-term, rewarding career
Apply now or contact Sharp & Carter for a confidential discussion.
