This role is part of the senior leadership team and will take ownership of the full people function. It’s a broad, hands-on opportunity suited to someone who enjoys building capability, driving performance, and working closely with leaders to support a growing, fast-moving business.
About the role
This position will lead the people agenda across Australia and the UK, supporting both corporate and frontline teams in a service-driven environment. A key priority is lifting and embedding a high-performance culture, with clear expectations, measurable KPIs, and strong leadership accountability.
You’ll also play a central role in bringing more structure and consistency to the people function, while ensuring the business remains agile as it scales.
Key responsibilities include:
- developing and executing the overall people strategy in line with business objectives
- building a high-performance culture with clear metrics, accountability and consistency across teams
- improving recruitment strategy, processes and candidate experience
- leading organisational design and workforce planning initiatives
- developing career pathways, progression frameworks and development programs
- supporting leaders on employee relations matters and day-to-day people challenges
- implementing and refining policies and procedures to ensure compliance across regions
- overseeing employment law, IR and WHS requirements, particularly within Australia
You’ll lead a small, distributed team. This role requires someone who can bring alignment, clarity and direction across a geographically spread function.
About you
This role suits a commercially minded, pragmatic HR leader who is comfortable working in a business that is still evolving. You’ll be confident switching between strategy and execution and able to build credibility quickly with senior stakeholders.
We’re looking for someone who brings:
- 10+ years’ experience in HR, including leading a people function
- strong knowledge of Australian employment law and experience managing complex ER matters
- experience building or improving HR frameworks in growing or changing businesses
- a background supporting frontline or service-based workforces (hospitality, retail, accommodation or similar is highly regarded)
- the ability to influence and challenge senior leaders where needed
- experience establishing performance frameworks and driving accountability
- a hands-on approach with a willingness to get into the detail
- experience leading and developing a team
This is a chance to step into a genuinely impactful role where you can shape the people function and influence outcomes across the entire business. You’ll be working closely with an engaged leadership team in a company that’s growing quickly and investing in its future.
The role is based in Sydney CBD. An in office presence is expected, with some flexibility available by arrangement.
If you are interested please apply now!
For more information please contact Beth Fennah at Bfennah@sharpandcarter.com.au
