We are partnering with a well-known Australian retailer to appoint a Learning & Development Partner to own and shape learning across both retail and head office populations.
This is a hands-on, standalone role initially, ideal for an experienced L&D professional who enjoys building practical learning solutions, balancing digital capability with face-to-face delivery, and partnering closely with the business.
Reporting into the Head of HR, this role offers strong visibility, autonomy and the opportunity to make a tangible impact.
About the Role As the Learning & Development Partner, you will:
This is a hands-on, standalone role initially, ideal for an experienced L&D professional who enjoys building practical learning solutions, balancing digital capability with face-to-face delivery, and partnering closely with the business.
Reporting into the Head of HR, this role offers strong visibility, autonomy and the opportunity to make a tangible impact.
About the Role As the Learning & Development Partner, you will:
- Own end-to-end learning across retail and corporate teams
- Design and deliver learning across:
- Product knowledge and sales capability
- Safety, compliance and mandatory training
- Build, update and maintain eLearning modules, using Articulate 360
- Manage and optimise the World Manager LMS, including content, reporting and user experience
- Partner with leaders to identify capability gaps and translate them into practical learning solutions
- Deliver face-to-face facilitation where required, alongside digital learning
- Act as a trusted partner to the business, with scope to shape the future direction of L&D
- Proven experience in a hands-on Learning & Development role
- Experience across retail, multi-site or customer-facing environments (highly regarded)
- Strong capability in eLearning design, including Articulate 360
- Experience managing or administering an LMS (World Manager experience highly regarded)
- Confidence operating autonomously and owning the L&D space
- Strong stakeholder partnering skills
- Facilitation experience (highly regarded)
- High-impact role with ownership of L&D across the business
- Autonomy and trust to build fit-for-purpose learning solutions
- Opportunity to influence both retail and head office capability
- Supportive, commercially minded HR leadership
- Business actively investing in learning, capability and performance
- CBD-based role with strong exposure to senior stakeholders
