Key Responsibilities:
- Generate and distribute quotations to customers.
- Generating Invoices and Raising Purchase Orders
- Maintain organised records and perform various administrative tasks.
- Professionally handle incoming calls and direct them to the appropriate departments.
- Oversee the receipt and distribution of stock, prepare equipment for shipping, and book freight.
- Coordinate international shipments and prepare all necessary documentation.
- Ensure accurate and timely fulfillment of customer orders.
- Use the Agility computer system to create and manage repair work orders.
- Assign and schedule work orders for Technicians and Engineers.
- Compile and submit monthly repair reports.
- Work as part of the service team to manage a shared email inbox and respond to service requests promptly.
- 2-3 years of experience in Administration, Finance and Accounts with a passion for customer service highly desirable.
- Strong organisational and multitasking skills.
- Confident with Microsoft Suite and accounting software.
- Supportive and engaging culture
- Flexible working hours
- Parking provided
