- Rolling out forms, utilising O365 tools
- Engage the business to gather requirements
- Documentation of requirements
- Create detailed design artifacts like program specifications.
- Lead workshops, training,
- Engage with a new IT service provider.
- Other project/support tasks as required
Technical / Functional Competencies
- 3+ years of experience in Exchange / SharePoint /Skype platform support.
- O365 Platform administration (Exchange/SharePoint Online/Skype for Business /One Drive)
- Understanding of Office 365 offerings, licensing, and ways of working Strong working
- knowledge of standard operating environment management, processes, and associated hardware/software
- Install/configure/troubleshooting messaging systems like Exchange/Lotus Notes/Groupwise
- Configure/Troubleshooting
- SharePoint migration / enhancement support
- Active Directory
- Knowledge of Networking
- Ability to undertake analysis, generate and report on information and provide recommendations.
- Ability to gather and assimilate information, including the production of effective documentation
Profile Competencies
- Strong communicator – verbal and written skills
- Innovative mindset that ensures consideration of all alternative options and the development of creative solutions
- Outcome focused with a strong sense of accountability and desire to deliver quality work products
- Works effectively with and influences those outside of their functional area.
- Flexible and able to adapt to all situations.
