The Project Engineer (Systems & Network) will be based in Melbournes CBD on a permanent basis.
In this role you will be a provided desktop, server, network and infrastructure resource to existing clients, able to work along.
We are looking for someone to work alongside our team of dedicated professionals in our fast-paced environment, there are growth opportunities for the right candidates.
Successful candidate will enjoy exposure to a wide variety of Technologies and issues and as a result will gain learning experience and ability to further enhance support skills and progress to a more senior responsibility level.
Your Responsibilities:
- Use and configure advanced features of Active Directory, Exchange and Supporting systems including RD Gateway, IIS Service Platforms and Database Systems.
- Administer, troubleshoot and maintain cloud-based systems such as Office 365.
- Migrate to, configure and support MS Office365 Apps/Teams /Azure AD/ AWS/ Google and other cloud services
- Execute, conduct and complete individual IT and cyber security audits.
- Application of ASD Essential Eight Maturity Model
- Provide IT general controls and application controls audit support to external audit.
- Assessing and evaluating system and process risks;
- Maintaining appropriate and adequate documentation for each audit to a standard required by auditing standards
- Configure and manage SonicWall appliances.
- Service awareness of all of the organisation’s key IT services for which support is being provided.
- Business awareness of the specific knowledge of the customer and how IT relates to their business strategy and goals.
- Configure support tools, techniques, and how technology is used to provide IT services.
- Knowledge of IT applications, processes, software, and equipment, including virtualisation, and storage.
- Knowledge of networking technologies including VLAN, LAG, VPN, network switching and traffic prioritisation technologies.
- Understanding and hands-on experience with cloud centric technologies, including SaaS, PaaS, IaaS, etc.
- Strong troubleshooting and problem-solving skills in ICT, including servers, desktops and networks.
- Understanding of VoIP technologies.
- Cybersecurity. Ability to undertake risk assessment of security posture, identification and remediation of security gaps.
- Ability to install, configure and troubleshoot software packages including Microsoft packages and client facing line of business packages.
- Extensive experience in systems support role in an SME environment.
- Experience in design, configuration and support of Office 365/Azure/AWS and other cloud services.
- Experience with operating environments including current edition of Windows Server, virtualisation technologies (Hyper-V) and server technologies such as Exchange and Active Directory.
- At least 5 years’ experience in systems support role.
