Revenue Services Officer

Job title : Revenue Services Officer
Location : Melbourne
Job type : Permanent or Full Time
Salary : Attractive hourly rate
Contact name : Daniel Close
Contact email : dclose@sharpandcarter.com.au
Job reference : 404935
The Organisation

Our client is a leading healthcare organisation who are an absolute market leader, performing amazing things in the community.  Based just outside of the CBD (with excellent working from home flex), they offer a highly supportive culture as well as excellent career development opportunities.


Position Description


Reporting to the Revenue Services Supervisor and working within a large team, you will be responsible for:
  • Raising all patient accounts and assisting in growing the private practice profile at the organisation with a focus on private and compensable patients.
  • Educating both clinical and non-clinical staff on billing issues in order to achieve maximum benefit for the organisaton.
  • Ensure the effective and efficient management of services to support the delivery of the organisations activities and objectives including developing and implementing effective strategies to
    support revenue growth and maximise debtor recovery.
  • Work collaboratively with all members of the management team, to ensure that the Revenue Services business unit achieves its strategic objectives and meets its performance targets.
  • Work with senior stakeholders to ensure the success of private and compensable revenue strategies through streamlined and efficient billing and recovery practices.
  • Ensure that Key Performance Indicators are met or exceeded and undertake efficient, accurate and timely billing and/or
    customer service functions

Candidate Profile

The successful applicant will have experience in a similar Revenue Services or Billing role in a healthcare/hospital environment, along with the following attributes:
  • Experience with PBRC Billing system is highly desirable
  • High level interpersonal and communication skills, including a proven capacity to build and maintain effective and productive relationships with both internal and external groups.
  • Demonstrated ability to work accurately and effectively within a team environment while managing own priorities and deliverables.
  • Demonstrated problem solving and issue resolution capabilities, with the ability to build into continuous systems and process improvement activity.

How to Apply

To apply online please click on the appropriate link, alternatively for a confidential discussion please contact Daniel Close at dclose@sharpandcarter.com.au