Reporting to the Finance Manager, you will play a key role in managing customer accounts, reducing aged debt, resolving retailer deductions and ensuring strong cash collection outcomes.
What's on Offer?
- Leadership opportunity with people management responsibilities
- Well-established and growing FMCG environment
- Broad role with exposure to customers, sales, operations and finance
- Opportunity to improve processes and drive continuous improvement initiatives
- Collaborative and supportive team culture
- Manage the end-to-end credit control function.
- Monitor aged debtors and proactively drive collections activity.
- Negotiate payment arrangements and manage overdue accounts.
- Assess credit applications and maintain customer credit limits.
- Manage bad debt processes and external debt collection agencies where required.
- Oversee daily allocation of customer receipts.
- Ensure customer accounts are accurately maintained and reconciled.
- Investigate and resolve payment disputes, short pays and unapplied cash.
- Partner with internal stakeholders to resolve invoice queries efficiently.
To be successful, you will have:
- Strong credit control and accounts receivable experience.
- Experience managing aged debt, collections and customer disputes.
- Exposure to retailer deductions, claims or chargebacks within FMCG, retail or wholesale environments.
- Proven people leadership experience.
- Strong stakeholder management and relationship-building skills.
- Experience using ERP systems and reporting tools.
- A proactive and solutions-focused approach.
To apply, please click do so through the appropriate link provided.
