Shipping Coordinator

Job title : Shipping Coordinator
Location : Melbourne
Job type : Permanent or Full Time
Salary : $60,000
Contact name : Holly Isherwood
Contact email : hisherwood@sharpandcarter.com.au
Job reference : 1235576
Full Job Description
About the role 

Reporting to the Supply Chain Manager, your role will be to coordinate the shipping & purchasing responsibilities including customer service, ordering, and purchase ordering management. The ideal candidate will provide a high level of customer service, and will have the opportunity to develop positive relationships with key internal and external shareholders. You will have a high level of initiative, attention to detail, and be able to handle multiple tasks effectively.
Responsibilities

Working in a supportive and progressive Operations team environment, your role will be to:
  • Assist and resolve customer and supplier queries and complaints 
  • Manage and respond to emails
  • Coordinating management & checking of shipping documents.
  • Providing regular updates on purchasing and shipment enquiries
  • Management of container ETA
  • Track and trace container delays and new expected shipment dates
  • Process orders and ensure all details and data is entered onto internal systems
  • Prepare sales reports and updates for management
  • Liaise with key internal and external stakeholders 
Skills / Experience

Our client is looking for a motivated candidate with previous experience in a logistics or shipping assistant position. Successful applicants will be outcome focused and have excellent administration and communication skills. Other skills and experience required are;
  • Ability to handle a high volume of incoming calls
  • The confidence to handle complaints and difficult calls 
  • Experience within a collaborative and outcome focused role.
  • Previous experience handling and prioritising customer enquiries
  • Experience working within a fast paced environment
  • Strong administration skills
  • Outcome focused
  
About the client
Our client is a true market leader within the Manufacturing space. Located in Melbourne’s Northern Suburbs, this organisation is looking for an experienced and friendly customer focused professional to join a dynamic team culture on a permanent basis! You will be motivated and caring, and keen to join a team environment where you can contribute to the success of the business.
 
To apply please follow the link below or for a confidential discussion please phone Holly Isherwood on 0459 699 108.