This is a critical front-of-house and workplace operations role supporting a high-performing corporate office environment.
About the Role
This position plays a key role in the smooth running and continuous improvement of a busy Sydney office. You will be responsible for delivering a professional, welcoming reception experience while also overseeing workplace operations, facilities coordination, and compliance activities.
You will act as the central point of contact for staff, visitors, executives, and service providers - ensuring the workplace is safe, functional, and operating at a consistently high standard.
Key Responsibilities Corporate Reception & Workplace Experience
- Act as first point of contact for visitors, employees, executives, and external stakeholders
- Deliver a polished, professional reception and guest services experience
- Manage meeting rooms, catering, transport bookings, mail, couriers, and office logistics
- Coordinate and support internal events and workplace experiences
- Oversee building access, inductions, guest passes, and security processes
- Manage maintenance requests, repairs, and contractor coordination
- Liaise with building management, cleaners, security, and service providers
- Support workplace fit-outs, restacks, and office changes
- Deliver WHS inductions, audits, and evacuation/warden coordination
- Ensure compliance with building safety, security, and risk requirements
- Support access control audits and facilities-related governance processes
- Manage procurement activities including quotes, POs, and receipting
- Maintain workplace documentation and SharePoint content
- Identify and implement process improvements across workplace operations
You are highly organised, proactive, and service-oriented, with strong experience in Workplace, Facilities, or Corporate Reception within a professional corporate environment. You bring:
- Proven experience in workplace or facilities coordination
- Strong stakeholder management and communication skills
- Ability to manage competing priorities in a fast-paced environment
- A customer-first mindset with strong attention to detail
- Experience working with vendors, contractors, and service providers
- Understanding of WHS and building compliance requirements
- Confidence working both independently and as part of a team
