Collections Officer

Job title : Collections Officer
Location : Melbourne
Job type : Contract or Temp
Contact name : Chris Belegrinos
Contact email :
Job reference : 404934
The Organisation

Our client is a leading healthcare organisation who are an absolute market leader, performing amazing things in the community.  Based in Prahran (with excellent working from home flex), they offer a highly supportive culture as well as excellent career development opportunities.

Position Description

Reporting to the Credit Manager and working within a team of 9, you will be responsible for:
  • Collections, debtor management and non-patient billing across varying systems and areas of the organisation.
  • Receipting, allocation, and reconciliation of all payments across the organisation. 
  • Working closely with the Medical Billing and Financial Control teams, and regularly interacting with patient, government and commercial entities to successfully achieve team and organisational goals.
  • Responding to phone and email queries from patients and other third parties and providing appropriate resolutions, along with phone and email-based collections and debtor management across both patient and entity related accounts.
  • Handling of sundry billing requests, the processing of sundry billing transactions, and the reconciliation of transactional based activity across various debtors as required.
  • Setup and maintenance of debtor master data.    

Candidate Profile

The successful applicant will ideally have experience in a similar Collections based role as well as the following attributes:
  • High level interpersonal and communication skills, including a proven capacity to build and maintain effective and productive relationships with both internal and external groups.
  • Demonstrated ability to work accurately and effectively within a team environment while managing own priorities and deliverables.
  • While not essential, collections experience across the Healthcare sector would be highly advantageous. 
  • Demonstrated problem solving and issue resolution capabilities, with the ability to build into continuous systems and process improvement activity.

Additional Benefits:
  • Car Parking (subject to availability)
  • Onsite Gym
  • Child care services

How to Apply

To apply online please click on the appropriate link, alternatively for a confidential discussion please call Chris Belegrinos on 0422 162 015.