Collections Officer

Job title : Collections Officer
Location : Sydney
Job type : Permanent or Full Time
Contact name : Connor Hungerford
Job reference : CH1640732
Join a leading healthcare group in a newly created Collections Officer role designed to bring consistency, ownership, and structure to the collections process. If you thrive in a fast-paced, purpose-driven environment and enjoy working across multiple teams, we’d love to hear from you.

Key Responsibilities:
  • Follow up on overdue accounts and manage collections.
  • Liaise with patients, health funds, and internal stakeholders to resolve billing issues.
  • Process and reconcile payments (mail, phone, online).
  • Support month-end close and prepare debtor reports.
  • Build relationships with internal teams and external stakeholders.
  • Ensure compliance with policies and contribute to process improvements.
What You’ll Bring:
  • Experience in AR or billing.
  • Great communicator who collaborates well across teams.
  • Strong Excel and systems skills.
  • Proactive and agile mindset, who thrives through change.
  • Business-minded with empathy and strong compliance focus.
What’s On Offer:
  • A supportive, collaborative team environment.
  • Hybrid Working Arrangement, 2 Days From Home.
  • Opportunity to make a meaningful impact.
  • Great office culture and long-term career potential.
How to Apply?
Please submit your application via the following link below. For any additional queries please reach out to: Connor Hungerford chungerford@sharpandcarter.com.au