This is an exciting opportunity to work with a rapidly growing, listed business who are progressive in what they offer and boast a dynamic working environment. Through their progression and development model they have been able to give progression opportunities to internal staff, creating a stable and close knit team environment.
This opportunity is an example coming available due to an internal promotion. They are seeking a candidate who is able to naturally build relationships and who can work successfully in a complex, high volume environment.
Benefits
This role offers plenty of benefits to the right candidate. Including;
- Proven track record of internally promoting staff members, into leadership rolls
- Cross training
- Flexible working with a HYBRID arrangement of 2 days in the office
- Strong remuneration and other financial rewards on offer
- Convenient location to public transport
- Modern office located close to plenty of cafes, restaurants and shops
- Fun and dynamic team based environment
- EAP Program
- Annual performance reviews
- Company recognition program
- Staff discounts
- Ownership of a designated portfolio approx. 1000 accounts
- Outbound telephone calls to ensure overdue accounts are addressed efficiently and on time
- Monthly ledger review with manager to discuss status of portfolio
- Escalate non-paying customers in line with Credit teams’ escalation process
- Negotiate customer payment agreements and submit to manager for approval
- Monitor existing payment agreements and escalate non-payment
- Handle hardship customers cases as directed by management
- Assist the business partner with customer collections
- Provide feedback to sales on debtor issues and request site visits or performance updates
- Maintain accounts receivable ledger to ensure it accurately reflects the position of each credit account
- Keep up to date records of all communications with customers in the system
- Proven experience in successful Credit Controller role
- Excellent numeracy skills, attention to detail and accuracy
- Experience with a large ERP preferred but not essential
- Intermediate Excel skills required (VLOOPUP and Pivot)
- Proficient PC Literacy (MS Word and Excel)
- Strong customer service orientation
- Well-developed organisational skills with the ability to effectively prioritise work
- Team player attitude
- Ability to naturally build relationships
- Ability to meet deadlines under pressure
- Excellent communication and negotiation skills
- Process improvement experience or involvement
To apply for this position please click on the link and follow accordingly. If you wish to have a confidential discussion please contact Candace Page - cpage@sharpandcarter.com.au
