Our client is a global, leading insurance services provider. They promote a unique and positive culture; fearless, adventurous, and engaging. This is underpinned by a set of core values which emphasizes ethical behavior, mutual respect, and continuous improvement. This culture not only attracts talented employees but also ensures high levels of service and client satisfaction.
About the role:
Reporting to the Chief General Counsel, the primary responsibility of the Head of Risk is to identify, assess and mitigate risk across all aspects of the business’ operations. You will lead and develop a multi-jurisdictional, multi-location team managing all aspects of risk, contractual compliance and audit to the organisation, its employees and clients in support of the delivery of the longer-term risk strategic objectives, whilst providing recommendations for improvement. You will collaborate closely with the Chief General Counsel and Head of Legal, Compliance & Ethics to ensure the business meets the obligations of all relevant industry regulators and licensing/claim management regimes, as well as working with Risk and Compliance Managers to ensure they are meeting all contractual obligations with our clients.
Key responsibilities:
- Embed and promote a risk aware culture, including through the facilitation of risk assessment workshops and delivery of training programs on risk management;
- Drive the program of work to continuously improve the risk management strategy;
- Lead a national team of risk, contractual compliance and audit professionals, including coaching, guiding and supporting the team’s development and delivery of the risk strategy;
- Drive the development, implementation, maintenance of risk methodologies, policies and procedures, including enterprise wide and divisional risk profiles;
- Chair of the Risk Management Committee and key advisor to the Compliance and Audit Committee;
- Advise the Executive and senior leadership team in the implementation of risk and contractual compliance matters across the organization;
- Communicate effectively and build collaborative relationships with stakeholders at all levels, presenting complex information in a clear and concise manner;
- Collaborate with business leaders in developing audit plans, reporting and presenting to management and governing bodies, apply and interpret legislation, regulation and contractual compliance requirements; and
- Assist in maintaining effective Business Continuity Plans, working closely with senior leadership.
Skills and experience:
- A customer-focused attitude, with the ability to think outside the box.
- An experienced, compassionate leader who can foster a positive team culture and growth learning environment, who places effective and collaborative and effective team management at the fore of their role.
- Demonstrated success in leading and embedding a quality improvement and positive, risk-aware culture.
- Experience in a senior risk management role in the insurance and/or financial services sector.
- Comprehensive understanding of risk management practices, including demonstrated working knowledge of relevant acts, code of practice and/or legislative requirements.
- Experience in managing external and internal audits.
- Analytical and problem-solving skills with high attention to detail.
- 8-10+ years' experience in risk management and/or audit practices.
For a confidential discussion or to find out further detail on the role please reach out to Penelope Gerrard: pgerrard@sharpandcarter.com.au
