Health Insurance Coach- Contact Centre

Job title : Health Insurance Coach- Contact Centre
Location : Victoria
Job type : Permanent or Full Time
Salary : $80,000-$85,000+super+bonus
Contact name : Kellie Chehade
Job reference : 1501907
The company:
This company’s mission is to empower their clients to make informed decisions about their most important purchases. Whether it's comparing options online or speaking with a comparison expert, they are dedicated to providing tailored assistance within a supportive and diverse workplace.

The role: 
This role will see you coaching and developing a small group of new starters throughout their 3 month onboarding experience. You will share subject matter expertise within health insurance and providing coaching feedback on phone based skills. You will create a fun and engaging space for them to learn and set them up for success with the right skills. 
  • Proven track record of success in health insurance 
  • Excellent communication and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong customer service orientation.
  • Knowledge of health insurance regulations and products.
What’s on offer :
  • Hybrid & Flexible Working– Save time commuting, we have the option to split your time working both in our office and from home.
  • Professional Development –There is a genuine pathway to upskill in learning and development within a company who invests in the right resources to develop staff.
  • Recharge Days –For the times when you just need to take a break, we offer three extra days to use at your discretion (yes, in addition to your 20 days Annual Leave! 
  • Referral Bonus –Earn yourself an extra $1500 by referring another superstar to join our team 
  • Salary packaging– we can help you to maximise your salary with options such as novated leasing. 
  • Paid Parental Leave(for both primary & secondary caregiver) and a Return to Work Bonus for when you’re ready to come back.
  • Income Protection Insurance- a monthly income replacement benefit (after a waiting period) if you are medically certified as unable to work due to an injury or illness that is not work related. 
  • Wellbeing Centre –Our online platform which provides education, support and tools to help you live a healthier and happier life – find online yoga, cardio & boxing classes, healthy recipes and meditation & mindfulness tools. 
  • Employee Assistance Program –Free access to qualified psychologists and coaches who can assist you with the demands of work and home life. 
  • Rewards Platform –A simple way of saving money for you and your family by offering you instant discounts and cashback at hundreds of retailers. Earn and redeem points while you spend!
If this role sounds like the one for you or you would like to know more please APPLY NOW