About the Role
This is a pivotal leadership position where you’ll oversee day-to-day operations, managing a team of 17–18 field technicians, supported by schedulers and compliance staff. Acting as the right hand to the Branch Manager, you’ll be responsible for:
- Leading, mentoring and motivating operational staff to deliver results
- Overseeing scheduling, compliance, fleet management, stock and OH&S
- Managing and growing key commercial accounts across retail and education sectors
- Driving operational efficiency, role clarity, and continuous improvement
- Ensuring service quality, client satisfaction, and KPI achievement
We are looking for a resilient leader who thrives in a fast-paced, hands-on environment. You may come from pest control, trades, transport, logistics, or another field-service industry — what matters is your ability to manage multiple moving parts, earn respect from field staff, and deliver results.
You’ll bring:
- Demonstrated operations leadership experience (2+ years in a similar role)
- Proven success managing field-based teams in a busy service environment
- Strong client-facing and account management capability
- Solid knowledge of compliance, OH&S, and continuous improvement principles
- A “firm but fair” leadership style with strong communication skills
- Attractive salary package
- Additional perks including corporate hospitality opportunities
- A leadership role within a growing South Australian branch of a national business
- Supportive, down-to-earth management with a clear pathway for growth
Apply now to be considered for this exciting leadership role.
