Key Responsibilities:
- Process patient payments including BPAY, credit/debit card, ZIP, and direct debit.
- Reconcile banking data in Excel for Accounts Payable to finalise.
- Manage Medicare, DVA, and private insurer receipting and claims.
- Generate and process invoices, credit notes, and refunds using Sage and VPS systems.
- Handle patient queries via phone (Avaya system) and email with empathy and professionalism.
- Maintain and update ART Medicare Program spreadsheets and process ART-related payments and invoicing.
- Assist in preparing and managing daily receipting batches and debtor tracking.
- Support monthly invoicing rollovers and action unposted treatment and storage invoices.
- Follow internal policies and contribute to ongoing process improvements.
- Previous experience in healthcare billing or patient accounts preferred.
- Proficiency in systems such as Sage, VPS, and E-Claims highly regarded.
- Strong Excel skills and attention to detail.
- Ability to manage competing deadlines and work both independently and within a team.
- Strong communication skills and a customer-focused approach.
How to Apply
Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application via the link below, that way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market.
For a confidential discussion, feel free to reach out to
Amie Luong
aluong@sharpandcarter.com.au
