About the role:
Do you excel in customer service and front-of-house interactions? If so, this opportunity is perfect for you!
We are seeking a dedicated individual to manage our client's reception area and meeting rooms efficiently and professionally. Your role will be to provide a warm, corporate experience for all guests.
Key Responsibilities:
- Operate a busy computer-based switchboard, handling incoming calls efficiently, and directing them to appropriate staff or departments.
- Greet and assist clients courteously and professionally, both in person and on the phone.
- Coordinate bookings for meeting and presentation rooms.
- Manage general stationery orders and maintain inventory.
- Organise and coordinate couriers, including local, interstate, and international shipments; handle quotes and order courier supplies.
- Book travel arrangements (flights, hotels, cars, events) for staff, ensuring proper approvals for travel and expenses.
- Coordinate catering for meetings, presentations, and company clients.
- Intermediate knowledge of Word, Excel, and Microsoft Outlook.
- Proven reception/customer service experience and knowledge of office procedures.
- Previous front desk role experience preferred.
- Bright, friendly personality with a professional and dedicated outlook.
- Excellent phone manner and interpersonal skills.
- Positive attitude, quick learner, and able to handle pressure well.
