Service Manager - Libraries

Job title : Service Manager - Libraries
Location : Brisbane
Job type : Permanent or Full Time
Job reference : 1259058
About the Organisation
Redland City Council is a progressive local government organisation, situated on the naturally wonderful Redlands Coast near Brisbane, home to the crystal blue waters of Southern Moreton Bay with 335km of coastline, beautiful hinterland and coastal villages. The region enjoys a strong heritage, connections to the oldest living culture on Earth, with island gems just a short hop from Brisbane. With a current population of almost 160,000 and strong population growth forecasts, the Council is forward thinking, engaged and focussed on enriching community lifestyles operating under the four principles of sustainability of balancing decisions through consideration of environmental, community, economic and governance impacts.

For an overview of Council’s Vision, Mission and Values, please copy and past the below link:

About the Position
The Service Manager - Libraries leads and manages the Library Services Unit to provide city wide services and programs across six libraries, with a team of circa 70 geographically dispersed staff. The position is accountable for developing strategic policy and direction, performance leadership, business planning, capital and operational project management to ensure the effective and efficient delivery of services that meet current and emerging community needs.

It is a unique opportunity to contribute to the Redlands community, building on existing services and programs to deliver a modern, world class library experience to the region.

About the Person
You are an empathetic and collaborative leader, having developed your skills in similar customer-centric environments ideally with multiple geographic locations. You have an ability to see the big picture and organisational vision, and connect your team to the role they play in achieving it. Demonstrated achievements in managing strategic planning and delivery of community or customer services, in either the public or private sector will be highly regarded, as will high level project and change management experience with a continuous improvement mindset. A confident and adept communicator, you will have the ability to navigate and build rapport with diverse and complex stakeholders. Experience within the libraries space will be highly regarded but is not essential.  

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Tim Wallis on 0439 817 992 or