About the role  We are on the lookout for a dynamic Customer Service Officer to join our team. This role is pivotal in delivering exceptional customer service across various channels, including phone, email, and sales support. If you're passionate about customer satisfaction and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities Handle inbound calls and email inquiries promptly and professionally Process invoicing and purchase orders with precision Collaborate with operations and supply chain teams to address customer challenges Work closely with the Sales team on opportunities, quotations, and customer queries Provide comprehensive sales and office administration support Resolve customer complaints effectively and ensure timely follow-up for resolution Coordinate with internal departments to resolve customer issues efficiently Assist with in-house business reporting as required Undertake ad hoc duties as necessary    Requirements Demonstrated experience in customer support or client service roles Exceptional phone handling skills and active listening abilities Excellent written and verbal communication skills Familiarity with CRM and ERP systems, preferably SAP Strong multitasking, prioritization, and time management skills Proven team player with meticulous attention to detail    About our Client  With a team of 14 employees based in Melbourne, our client boasts a global presence spanning 43 years. Renowned for partnerships with industry giants like Coca-Cola and BMW, they enjoy a stellar reputation in the market. Despite being a small team, they offer stability, onsite parking, ongoing training, and an employment wellbeing program. Monthly team building activities and bonuses foster a positive work culture. With sales representatives frequently on the road, the Finance & Operations team predominantly occupies the office space. Additionally, the team embraces diversity, welcoming individuals from various backgrounds. To apply please follow the link below or for a confidential discussion please contact Sarah Gee at SGee@sharpandcarter.com.au

About the role  As the Senior Team Administrator, your primary responsibility is to ensure the smooth daily operations of the office through effective coordination, administration, and management tasks. This is a full time, permanent role where you will have flexibility to work from home one day a week.  Key Responsibilities Manage relationships with vendors, service providers, and stakeholders. Collaborate with other offices and key stakeholders to plan and organize company events. Attend National Administration Meetings and OHS meetings on behalf of the office. Communicate office and inter-office events to relevant participants. Manage office services, including correspondence control, filing systems, and supply requisitions. Establish and maintain office systems and record-keeping procedures. Manage contracts and price negotiations with office vendors and service providers. Handle invoices and payments, maintaining accurate records as required. Benefits Paid Parental Leave Paid Birthday Leave Quarterly Fitness Reimbursement Internal Training Opportunities Coaching & Mentoring Programs Friday Drinks Social Committee Activities Quarterly Events Charity Days Requirements Intermediate to advanced proficiency in Microsoft Suite. Strong management, communication, and interpersonal skills. Ability to prioritize tasks and meet deadlines. Excellent organisational skills. Experience in a similar role Must have full working rights in Australia You'll have a positive and friendly attitude with ability to build rapport About our Client  Our client is a prominent figure in Australia's property industry, boasting over 40 years of operational experience and offices in four states nationwide. With a team of over 140 experts spread across Australia, their Adelaide office has around 15 emoloyees, characterized by their diverse backgrounds and impressive tenure. Renowned for their inclusive, enjoyable, and supportive culture, they prioritize career advancement and provide ample opportunities for growth and development. To apply please follow the link below or for a confidential discussion please contact Sarah Gee at SGee@sharpandcarter.com.au

About the role  This role will report to the Operations Manager, who is also located in Sydney, and you'll be providing support to a team of five. With a diverse range of tasks, there's ample opportunity for growth and advancement within the property sector, whether it's transitioning to a leasing agent position or one with more client interaction. This is a full-time office-based role where you'll serve as the glue for the team and there is flexibility to mold the role to you and your background. Key Responsibilities Format reports, maps, and presentations. Assist with marketing collateral and promotional materials. Manage merchandise orders and budgets. Organize events, client gifts, and promotions. Maintain property supply information and market snapshots. Prepare and distribute market information responses. Coordinate travel and accommodation arrangements. Prepare meeting agendas and minutes. Schedule team and agent meetings. Organize property inspections and maintain digital filing systems.    Requirements Proficiency in Microsoft Office. Exceptional attention to detail and accuracy.. Excellent relationship-building skills. Effective planning and time management abilities. Proactive and friendly demeanor. Interest in commercial/industrial/retail property markets. Must have full Australian working rights    About our Client  Our client is a prominent independent property strategist firm operating in Australia and New Zealand. Specializing in tenant representation, they excel in achieving the best leasing outcomes for commercial and industrial enterprises. Renowned for their vibrant team culture, they organise social events, company wide trips, and offer ample opportunities for professional growth. With approximately 30 employees spread across Australia and New Zealand, their headquarters is located in Melbourne, fostering a dynamic and energetic office environment. To apply please follow the link below or for a confidential discussion please contact Sarah Gee at SGee@sharpandcarter.com.au