- Utilise your customer service skills for guaranteed career growth
- Amazing team culture and hybrid work options
- Competitive salary based on experience with increases and annual reviews
Our client is looking for a confident & experienced Customer Service Representative with good administration skills to join their hard working and dedicated team. Initially you will be in a customer focused support role assisting an experienced Account Management team, from there you will quickly move into an Account Management role yourself and have the opportunity to manage business to business relationships. If you want to grow and develop your career while joining an exciting company through their expansion journey - apply today!
DUTIES
- liaising with customers in terms of there deliveries, new consignments and general enquiries
- Provide transit reports to clients and customers
- Respond to all emails in a timely manner
- Answering telephones
- Assistant Account Management team when required
- Other ad hoc tasks when needed
SKILLS & EXPERIRENCE
- Excellent communication both verbally and written
- Hard working, self-motivated and show initiative
- Proven history of managing workload
- Ability to prioritise and multitask
- Needs to be a team player and open to feedback
- Experience in customer service and administration
- Previous experience in freight and shipping is a positive
- After becoming established in the role there is hybrid working options and flexibility around working from home
- Great salary package with annual reviews and increases upon promotion
- Based in the inner east with transport and parking nearby
- Very supportive team culture where everyone is highly dedicated
- A secure and well established business that is growing year by year
- Excellent up-to-date technology and systems
Our client has over 25 years experience in managing freight solutions and prides themselves on their innovation, simplicity and amazing service all while growing a strong a loyal customer base. With big plans ahead this is your chance to join a supportive fun group of people and kick-start your future career.
HOW TO APPLY
To apply, please click the appropriate link below or for a confidential discussion call Cayne Worthington on 0405 806 385