We’re recruiting on behalf of our client for a motivated and detail-focused Customer Service Administrator to join their thriving team in Croydon. This fast-paced, diverse role puts you at the heart of the action—supporting key clients and internal teams to keep everything running seamlessly. From managing customer orders and providing vital admin support to tracking stock, you’ll play a crucial role in delivering an exceptional end-to-end experience.
Key Responsibilities:
- Serve as the primary contact for a portfolio of valued clients, ensuring strong ongoing relationships.
- Provide administrative and processing support to the Sales and Customer Service team.
- Manage quote and proof requests, ensuring accuracy.
- Maintain up-to-date records, including customer requests and job files.
- Collaborate closely with internal teams to meet key deadlines and deliver on client expectations.
- Previous experience in customer service or sales administration support — ideally within manufacturing or FMCG.
- Strong organisational and problem-solving skills.
- Exceptional communication skills, both written and verbal.
- Proficient with Microsoft Excel and confident learning internal systems.
- Detail-oriented with a customer-first mindset.
- Team-oriented with a proactive mindset and a focus on continuous improvement.
- Supportive and close-knit team culture.
- Career development opportunities within a growing business.
- A fast-paced, hands-on role with a strong focus on client relationships.
Our client is a leading, fast-moving force in the manufacturing industry, renowned for quality, reliability, and strong, long-term client relationships. They value a responsive, approachable culture and are dedicated to supporting the growth and development of their people. If you’re ready to advance your career with a company that truly values your contribution, we’d love to hear from you.
How to Apply:
To apply, please follow the link below. For a confidential discussion, contact Ben Foley at BFoley@sharpandcarter.com.au. Please note, email applications are not being accepted for this position.
