The Account Manager is responsible for the identification, development and management of new and existing customers to achieve the business revenue and profitability objectives.
The right candidate
This role is perfect for a Project Manager or Customer Service Manager from a strong Contract Manufacturing background wanting to launch their career in sales and Account Management.
Role responsibilities
- Management of existing customers. Maintain contact with clients in order to create a good working relationship resulting in mutual beneficial outcomes.
- Ensure the accurate processing of customer quotations within agreed timelines.
- Ensure all customer enquiries are satisfactorily managed, resolved and closed within agreed timelines.
- Monitoring performance against service level agreements and flagging potential challenges.
- Liaising with internal teams to ensure client needs are fulfilled in an appropriate manner.
- Maintain an updated knowledge of company’s goal, vision, and values to ensure appropriate prioritisation.
- Taking the lead in understanding trends and needs within the Australian Wellness industry.
- Strong understanding of Contract Manufacturing.
- Complimentary Medicine or Wellness Industry experience desirable.
- Knowledge of SAP Software desirable.
Our client's history dates back over 30 years across the globe, manufacturing some of the most reputable brands in the world. With a strong culture and top tier leadership team, this presents as an excellent opportunity for an ambitious Project Manager or Customer Service Manager wanting to get into Account Management to launch their sales career.
For more information or a confidential discussion, please reach out to Brede Seccull - 0428510302 or bseccull@sharpandcarter.com.au
