Accounts Receivable & Customer Service - Permanent

Job title : Accounts Receivable & Customer Service - Permanent
Location : Melbourne
Job type : Permanent or Full Time
Salary : $75,000 - $85,000 package
Contact name : Emma Kennedy
Contact email :
Job reference : EKW1255
  • Permanent role | $75,000 - $85,000 package (negotiable based on experience)
  • Join a leading national business located in Sunshine West (work from home flex)
  • Upskill your career with excellent training and variety in your role

Overview of key responsibilities:
Reporting to the Finance Manager the role is critical to supporting the business and customers. This is a newly created and diverse role which is an opportunity to learn and develop skills through the entire supply chain and business processes of the business. Working within a small team, your responsibilities will include but not be limited too:
  • Debtor control for assigned company branches
  • Developing relationships with customers and handling queries / relevant requests 
  • Processing invoices and daily sales dockets
  • Attending to credits and re-invoicing of clients for any previous errors
  • Communicating with internal customers via telephone, electronically or in person in relation to product or service enquiries
  • Reconciliation of the accounts 
  • Set up new customers and accounts
  • Updating account information
  • Follow up overdue accounts 
  • Processing credit card payments
  • Ad hoc tasks as required

What our client is looking for:
The successful applicant will have proven experience in a similar Accounts Receivable or Customer Service role, as well as the following attributes:
  • Excellent problem solving skills with a pro-active approach
  • Detail orientated and a keen eye for detail
  • Demonstrated ability to confidently work autonomously as well collaboratively in a team environment
  • High level time management skills & the ability to meet deadlines
  • Excellent communication skills both written and verbal
  • Personable nature and ability to build relationships with key stakeholders

About our client:
Our client is a leading Australian business, who pride themselves on providing high level customer service and quality products to their customers. With a strong commitment to developing a positive culture nationally, this organisation has an exciting evolving business environment here in Melbourne's West. They boast a high performance culture which rewards success with excellent career opportunities, and offer staff a fun and flexible work environment. This is a fantastic opportunity for someone looking to add value to a multi-million dollar company immediately on a permanent basis in a dual Accounts Receivable & Customer Service focused role.

What you can expect in return:
  • Join a close knit and supportive team environment, with excellent training provided
  • Full-time permanent role
  • Attractive remuneration dependent on experience ($75,000 - $85,000 package)
  • Located close to home in Melbourne's West (Sunshine West)
  • Flexible working arrangements 

How to apply:
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Emma Kennedy at