This industry leading organisation is seeking an experienced Collections Officer to join the team. Reporting to the Accounts Receivable Manager the role will have a strong collections focus in speaking to their customers and they are looking for a switched on, driven candidate who is passionate about Accounts Receivable and enjoys speaking with customers!
The responsibilities
- Handling telephone account queries; both internal and external - high volume environments
- Following up on overdue payments with customers efficiently and politely
- Liaising with customers on a day to day basis via email/phone
- Account reconciliations
- Billing customers
- A true collector, great at following up payments and unactioned actions, escalating point of contact if necessary
- Possess excellent written and communication skills
- Be a team player; able to liaise effectively with other existing team members to maximise productivity
- Strong problem solving skills, an ability to think outside the box.
- Demonstrated prior experience as an Accounts Receivable/Collections Officer to assist a smooth transition into the new environment
Please submit your CV following the prompts. For any further enquires, please contact Jacinta Coyne at jcoyne@sharpandcarter.com.au - Thanks!
