An opportunity exists for an Accounts receivable/Collections Specialist to join a dynamic and highly successful business. Candidates who are either immediate available or available on a short notice are advised to apply. This role is also a permanent opportunity.
The responsibilities:
- Act as the central focal point for the Customer in all account and administrative and credit matters
- Make outbound Customer collection calls / activity (verbal, non-verbal) utilising collection procedures and policy guidelines to achieve cash flow targets
- Perform customer account reconciliation and coordinate output with Customers
- Maintain records for all customer interactions
- Adhere to all relevant risk and compliance obligations at all times
- Participate in/Manage as appropriate the identification, assessment, treatment and reporting of risks
- Take ownership and individual accountability for activities and outcomes
- Provide excellent customer service to clients and customers and contribute to the positive team culture and environment.
- Minimum 1-2 years’ experience working as an AR/Collections/Banking/Allocations Officer (essential).
- Intermediate Excel skills (VLOOKUP) (essential)
- Ability to effectively communicate with customers.