This role plays a pivotal part in delivering exceptional service to clients and candidates, contributing to the growth and success of the business. You will provide administrative support, manage client relationships, and assist in various operational tasks.
Key Responsibilities
- Assist in diary management and provide support to associates.
- Connect with candidates, introduce services, and offer support.
- Liaise with candidates in a compassionate manner, scheduling initial meetings.
- Ensure compliance of candidates through effective administration.
- Resolve issues and escalate concerns as needed.
- Coordinate resources for project delivery.
- Respond to customer inquiries and address complaints promptly.
- Support Business Development initiatives such as tenders and presentations.
- Coordinate client marketing events and promotional activities.
- Assist with general office duties and reception tasks as required.
Requirements
- Excellent interpersonal skills with the ability to build and maintain relationships.
- Strong sense of urgency and adaptability in a dynamic environment.
- Exceptional organisational and administrative abilities.
- Effective communication skills, including active listening.
- Problem-solving initiative.
- Customer-centric mindset with a focus on meeting client needs.
- Collaborative team player with a proactive approach to achieving goals.
- Reliable and flexible approach to work.
About our Client
Our client are a leading provider of bespoke talent solutions, specializing in executive coaching, career transition, and leadership development. With a commitment to fostering long-term relationships and delivering tailored services, they empower individuals and organisations to navigate their professional journeys with confidence and clarity.
To apply please follow the link below or for a confidential discussion please contact Sarah Gee at SGee@sharpandcarter.com.au
