We’re looking for an experienced Credit Collections Officer to join a busy Accounts Receivable team and take ownership of a high-volume debtor ledger. This role suits someone who enjoys building relationships, solving problems, and driving cash collection results.
What you’ll do
- Manage a large domestic debtor ledger
- Proactively follow up overdue accounts via phone and email
- Reconcile statements and resolve account queries
- Manage disputes in SAP and SalesForce
- Work closely with Sales and AR leadership to improve payment performance
- Review credit holds, limits and customer risk profiles
- Ensure all activity aligns with policy and service standards
- 3+ years’ experience in Credit Control / Accounts Receivable / Collections
- SAP experience, not a must
- Intermediate excel skills
- Strong attention to detail and reconciliation ability
- Confident communicator with a professional phone manner
- A results-driven, proactive approach
