Credit/Collections Officer

Job title : Credit/Collections Officer
Location : New South Wales
Job type : Contract or Temp
Salary : $38 - $40 Per Hour + Superannuation
Contact name : Jacinta Coyne
Contact email :
Job reference : JC002042023
Position description
An open opportunity for an enthusiastic Credit/Collections Officer to join a busy team in North Sydney. This role would be suited to someone who is passionate about Accounts Receivable and enjoys talking with customers on the phone. It is a fast paced collections environment and will initially be for a 3-6 month period, reporting to the AR Manager. The role requires a strong sense of empathy due to the customers you will be speaking with.

Responsibilities include, but are not limited to:

  • Account discrepancies – transfer of incorrect allocation of funds, small balance adjustments ensure that full notes are made on the account
  • Make a high-volume of account collection calls
  • Building relationships with internal and external stakeholders
  • Maintaining full notes on the accounts
  • AR tickets that are assigned to you
  • Processing credits and refunds
The successful applicant should have:
  • Intermediate excel skills
  • Strong attention to detail / Confident persona
  • Previous collections experience; a hungry attitude to learning and happy to get on the phone, speak with customers
  • Strong time management skills
  • Able to build relationships and negotiate at all levels

How to Apply
Please submit your CV via the prompts provided. For further enquiries - please contact Jacinta Coyne at .  Thanks!