Our client is a leading novated leasing firm in the financial services sector with a national presence. They are in a rapid phase of growth and investment in digital transformation and are seeking a customer service administrator to support their expanding client base.
About you
You are solutions focused and enjoy building client relationships. You have strong levels of attention to detail and will have ideally have come from an administrative or customer service role within the financial services sector or another highly regulated industry.
The role
- Excellent communication and people skills
- Successful history of managing client accounts for satisfaction and loyalty
- Effective problem-solving and negotiation talents for creative solutions
- Thrives in fast-paced environments, skilled at managing multiple tasks
- Proactively anticipates and meets client needs with timely solutions
- Career development plan and progression opportunities
- Flexible hybrid working arrangements
- An office that likes to have fun and celebrate the wins