Customer Service/ Administrator

Job title : Customer Service/ Administrator
Location : Melbourne
Job type : Permanent or Full Time
Salary : $55,000 to 60,000 plus super
Contact name : Amanda
Contact email :
Job reference : 1518971
The Position

An excellent opportunity has become available for an experienced Customer Service/ administrator, ideally experience working with scheduling to join a reputable and high functioning organisation in a permanent role. This organisation is located in the Dandenong with parking available onsite. 
This role allows you to work in a fast-paced and driven team environment while offering you the opportunity to make this role your own.
In this role you will be responsible for a variety of tasks including; customer service, administration, and planning & scheduling of daily operations for importation & exportation goods. The ideal candidate will have exposure to previous FMCG, Warehouse/ logistic environments, waste industry is highly regarded.

Key Responsibilities

This permanent role requires a highly organised, self-sufficient and skilled documentation officer. You will apply your hardworking, reliable, and driven work ethic to your job each and every day.

Your key responsibilities will include, however are not limited to:
  • Answer and respond to all incoming calls and queries
  • Data entry of orders 
  • Coordinating and scheduling import and export of goods
  • Liaise with shipping companies confirming rates & fees
  • Update and maintain internal database
  • Liaise with accounts, logistics, and supply chain departments
  • Monitor & approve contracts, pricing & quantities
  • Review custom prices monthly and update as required
  • General administration duties such as filing and scanning
Skills & Experience

As the suitable candidate for this position, you will hold prior relevant and recent experience in import & export and/or administration and be able to pick up and learn new processes with ease.
In addition, you will also have:
  • Knowledge and experience with recycling, logistics or supply chain
  • Strong attention to detail
  • Ability to work autonomously
  • Experience in the use of spreadsheets
  • Computer skills – Excel, CRM and shipping websites
  • You will be motivated with a customer focused attitude 
  • You must have a high level of verbal communication and interpersonal skills
The Client
Sharp & Carter are proud to partner with a highly reputable and stable organisation to appoint a admin based in Dandenong.

The opportunity to commence with a highly reputable business with strong employee tenure, attractive company values and a welcoming environment ensures you will be supported and respected throughout your time within the business.

How to Apply

If this position aligns with your next career move, please apply directly using the link below and attach an updated copy of your resume. For more information about this opportunity, please click apply or email