Customer Service Administrator

Job title : Customer Service Administrator
Location : Western Australia
Job type : Permanent or Full Time
Salary : $60,000 - $70,000 plus superannuation
Contact name : Ben Foley
Job reference : 1629864
About the Role:

Sharp & Carter is proud to be partnering with a global leader in the visual communications space, seeking a Customer Service Administrator to join their collaborative, high-performing team based in Malaga. This is a great opportunity to join a supportive, fast-paced environment where you'll play a key role in delivering outstanding service and customised solutions to customers across Australia.

Key Responsibilities:
  • Manage customer orders and enquiries end-to-end with precision and professionalism.
  • Provide tailored product and service support using industry knowledge.
  • Accurately maintain customer records and interactions in CRM.
  • Share customer insights to support service improvements and team innovation.
  • Deliver a consistently high standard of service in every customer interaction.
  • Support the team with admin tasks and contribute to wider business initiatives.
Requirements:
  • Proven experience in customer service or client support, in a fast-paced environment.
  • Strong communication skills with the ability to adapt to a range of customer needs.
  • Highly organised and proactive, with the ability to manage multiple tasks effectively.
  • Detail-oriented and solutions-focused, with a commitment to delivering great service.
  • Experience using SAP or similar systems is highly regarded.
About Our Client:

Our client is a global leader providing high-quality materials and solutions that bring visual ideas to life across multiple industries. Based in Malaga, they operate with a tight-knit, collaborative team focused on continuous improvement and delivering reliable service. This is a great opportunity to join a company where your work directly supports innovative projects and professional growth.

How to Apply:

To apply, please follow the link below. For a confidential discussion, contact Ben Foley at BFoley@sharpandcarter.com.au. Please note, email applications are not being accepted for this position.