Are you passionate about providing exceptional customer service? Do you thrive in a fast paced environment and are software system savvy? 
 
Our client is a National leader in the building and construction industry who's looking to hire  Customer Service Representatives and scheduling staff  in the dynamic and fast-paced world of logistics. They are based in the western suburbs of Melbourne with ample parking on site and work on a rotating roster from 6:30am-4:30pm. 
 
Responsibilities:

• Answer incoming calls from clients and address their inquiries, concerns, and requests promptly and professionally.
• Process client orders 
• Troubleshoot and resolve client issues effectively, ensuring customer satisfaction.
• Follow company guidelines and compliance standards to ensure data security and privacy.

Qualifications:

• Prior experience in customer service, preferably in construction, transport and logistics.  
• Excellent verbal communication skills with a clear and professional phone manner.
• Proficient in using computer systems and software applications.
• Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.

Benefits:

• Competitive salary and discretionary bonus incentives.
• Ongoing training and professional development opportunities.
• Collaborative and inclusive work environment.
• Opportunities for career growth and advancement within the company.
• EAP and wellbeing support 

If you are passionate about customer service and thrive in a team-oriented environment, we want to hear from you. Please APPLY NOW as applications are screened daily.